Check your direct deposit liability account.  You may just have to make an entry between that and checking to clear it out.

There is no simpler way to do this, I would have to edit 12 paychecks for 20 payrolls

I tried this using the blank compensation, saved and closed, reopened took it off, saved and closed, and it stays on the "to be sent" stuck checks list.  Did I miss a step because the error 40001 I started with today and spent 1-1/2 hours on phone with their support put 100 checks to send on this list

I am having a similar issue.  QB desktop not enterprise.   We did have an issue with the payroll license but numbers are correct now.  

Trying to start direct deposit.  All paychecks since the beginning of 2022 are waiting to be sent with $0 amounts.  This seems to be keeping payroll from updating correctly.   They are all previous paper checks.  Direct deposit is not marked on these checks.  Payroll support wants me to do a backup, delete all the paychecks which does clear them out of the send window (I tested one).  Then restore the backup and he thinks they will no longer show up in the send payroll data window.   

Any thoughts on this?  

Thanks

Hi there, @fillthegap.

I can share other fixes to rectify the amount on your payroll checks. Before that, I acknowledge the importance of having the correct rates to release accurate amounts with your direct deposits in QuickBooks Desktop (QBDT).

You’re right that the paychecks with zero amounts are the ones that prevent you from updating your payroll properly. Hence, there’s no need to delete them as we can perform additional steps to trigger and sync them to the system. Here’s how:

1. Go to the Employees menu and select Send Payroll Data.
2. Verify the amount of the direct deposit is zero in the Items to Send section.
3. Select Send.
4. Enter the PIN for your direct deposit.
5. A successful payroll session will be indicated by a message. The Items Received portion of the Send Payroll Data window displays a confirmation report.

After that, you can start updating your QuickBooks Desktop company file to the latest release including your tax table. This will stay compliant with paycheck calculations and obtain the latest fixes in the product.

Furthermore, you can also pull up a variety of payroll reports in QuickBooks. This will give you a closer look at your employee's total wages, deductions, and tax information in a certain period. For the complete list of available payroll reports and how to pull them up, kindly refer to this article: Run payroll reports.

Keep me posted if you have other concerns or any follow-up questions about payroll. The Community is 24/7 available to help. Have a good one!

I am having the same problem. We are just starting to use direct deposit in 2024 Enterprise.  It keeps picking up random past paper paychecks and putting them in the "to be sent" window.  For now, since they are all zero's, we are just sending them, but it is annoying. I also think it takes extra time to go through the send process for real direct deposit paychecks because QB keeps taking the time to bring in 100 old paper checks. 

I am hoping when I call QB support, the payroll license key is the culprit! 

@GingerTexas  Dunno if this is the culprit in your case, but QuickBooks will definitely pick up paper checks (checks in general, really) to resend anytime it thinks something has changed with said checks since the last time it sneaked a peek, whether that be check number, memo, or maybe even just opening the paycheck detail.

Kind of creepy, but not altogether surprising.

This happens when paychecks get "stuck" even after time has passed.  It's a quirk.  This is the fix:

* CTRL + F (Find) > click on Advanced tab

* Filter to the detail level > click summary only

* Filter to online status > click on online to send

* Click find 

* All paychecks that show up are "stuck" and you need to double click on each check, toggle the direct deposit button and save.  Do this for every paycheck.  

* Send payroll data with $0 payroll

This should clear it up.  You might have to do this one more time and toggle the direct deposit button again and resend payroll data.

It appears that this is doing nothing as you're working through it, but it works.  A QB tech a long time ago told me how to do this and I still have to do it everyone so often.