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Join nowThe bank account register in Quickbooks. Our bank account was debited correctly, but when we unchecked the Direct Deposits (that had already been paid out), the transactions reverted back to appear as debits in the account as if they were paid as checks.
Check your direct deposit liability account. You may just have to make an entry between that and checking to clear it out.
There is no simpler way to do this, I would have to edit 12 paychecks for 20 payrolls
I tried this using the blank compensation, saved and closed, reopened took it off, saved and closed, and it stays on the "to be sent" stuck checks list. Did I miss a step because the error 40001 I started with today and spent 1-1/2 hours on phone with their support put 100 checks to send on this list
I am having a similar issue. QB desktop not enterprise. We did have an issue with the payroll license but numbers are correct now.
Trying to start direct deposit. All paychecks since the beginning of 2022 are waiting to be sent with $0 amounts. This seems to be keeping payroll from updating correctly. They are all previous paper checks. Direct deposit is not marked on these checks. Payroll support wants me to do a backup, delete all the paychecks which does clear them out of the send window (I tested one). Then restore the backup and he thinks they will no longer show up in the send payroll data window.
Any thoughts on this?
Thanks
Hi there, @fillthegap.
I can share other fixes to rectify the amount on your payroll checks. Before that, I acknowledge the importance of having the correct rates to release accurate amounts with your direct deposits in QuickBooks Desktop (QBDT).
You’re right that the paychecks with zero amounts are the ones that prevent you from updating your payroll properly. Hence, there’s no need to delete them as we can perform additional steps to trigger and sync them to the system. Here’s how:
After that, you can start updating your QuickBooks Desktop company file to the latest release including your tax table. This will stay compliant with paycheck calculations and obtain the latest fixes in the product.
Furthermore, you can also pull up a variety of payroll reports in QuickBooks. This will give you a closer look at your employee's total wages, deductions, and tax information in a certain period. For the complete list of available payroll reports and how to pull them up, kindly refer to this article: Run payroll reports.
Keep me posted if you have other concerns or any follow-up questions about payroll. The Community is 24/7 available to help. Have a good one!
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