Hi, dan227. To clarify, when you mention being prompted for a QR code, were you asked to provide one, or were you trying to generate one? It’s important to note that only admins can create QR codes for onboarding employees. If you are asked to provide a QR code, it may be worth checking to ensure you have admin access.
To verify your access rights, follow these steps:
- Open QuickBooks Online.
- Go to Settings ⚙ and select Manage Users under the Your Company column.
- Click the Users tab and verify if you are listed as an admin.
If you confirm that you are an admin, follow these steps to generate a QR code using your mobile device:
- Open the QuickBooks Workforce app.
- Select More, then My Team.
- Tap the plus icon (+).
- Select Use company code to generate a QR code.
Feel free to visit this article for more information on giving new team members access to QuickBooks Time with a QR code.
Let us know in the thread if you have any other questions. We'll be glad to assist further.