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I'd be happy to help on how you can re-issue the payroll to your employee without affecting its taxes, Jwright-Nash.
You can change the direct deposit paycheck to a manual paycheck so you can print and give it to your employee. Let me guide you how:
- Click Banking at the top menu bar and select the Use Register.
- Choose the Account you used for direct deposit and hit OK.
- Double-click the direct deposit check.
- Select the Paycheck Detail button.
- Uncheck the Direct Deposit option on the upper right.
- Hit OK.
- Verify that there is a dollar amount on the check before printing the check.
- Give the check to your employee.
To know more about this process, check out this article: Employee did not receive direct deposit created in QuickBooks Desktop Payroll. This will provide you the steps on how to offset the rejected payroll in QuickBooks as well as a link to send a zero transaction.
Also, I've added this helpful article that will provide answers from FAQs when processing Direct Deposit in QuickBooks: Handle a direct deposit paycheck that was not received by an employee.
Let me know if you need further assistance with this. I'm always around to provide answers and clarifications to your questions. Have a great day ahead and take care.
I appreciate your presence in this conversation, @Lizzyd3. I'd be happy to share strategies for dealing with rejected direct deposits and reissuing payroll to your employees without messing up their taxes.
If a direct deposit is rejected, the funds will usually return to the business bank account within two to three banking days following the pay day. To correct this, let’s start by deleting or voiding the paycheck.
Here's how:
- Go to Payroll, then Employees.
- Select Paycheck list.
- Click the paycheck(s), then tap Delete or Void.
- Hit Yes.
See this article if you have a different payroll subscription: Delete or void employee paychecks. This tackles when you should make changes to a paycheck or cancel your payroll run. If you want to record this in another way, you can also reverse a direct deposit.
To rectify up your payroll taxes, you also need to delete the payroll tax payment by following these steps:
- Go to the Taxes menu, then choose the Payroll Tax.
- Under Taxes, select View tax payments you have made.
- Change the date range if necessary, then click the name of the tax payment link.
- In the top-right corner, tap the drop-down menu and choose Delete.
- Hit Yes to confirm.
However, if these taxes were electronically paid, I'd recommend contacting our Payroll Support team. In this case, they can advise you on the best course of action.
In the meantime, you can pay your employee with a paper check. Before proceeding, you need to have your payroll set up. I'll show you how:
1. On the left pane, go to the Payroll menu and select Employees.
2. Locate the employee's name, then tap on the pencil icon beside the Pay section.
3. Scroll down to the number 7 section, then pick Paper check from the drop-down menu.
I’ve added this guide to learn how to deal with some direct deposit issues: Handle a direct deposit paycheck that was not received by an employee. This answers common questions and provides articles for further information.
Feel free to check out these links for guidance about printing and suggested resolutions when encountering issues:
If you have any other follow-up questions about handling paychecks in QBO, let me know by commenting below. If there are other things you need, I'll be right here to assist you.
