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Hi, tchplbg2.
I understand how you want to get a callback as soon as possible.
With our current situation, we have reduced our support hours and have limited staffing. You can contact us using this link: https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/01/433872#M8555
I have also included these help articles for your reference.
Keep me posted if you need further assistance. I'll always be right here to help.
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