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Roquito
Level 1

Simple Start downgrade, only 4 employees on payroll?

I am currently on QuickBooks Plus and don't use the functionality. We also have Quickbooks Online Payroll Elite and have 10 active employees. If I downgrade QuickBooks to Simple Start, will I only be able to have 4 employees???
1 Comment 1
Rasa-LilaM
QuickBooks Team

Simple Start downgrade, only 4 employees on payroll?

I’m glad to see you in the Community today, Roquito.


Let me provide some information on what will happen to your current payroll plan when you change to a new one.


When you downgrade your QuickBooks version (Plus to Simple Start), there are features that you’ll no longer be able to use. This includes the number of paid employees per month. From 10 workers, you’ll only be able to pay 4 of them.subs down.png


Check this reference to learn more about upgrading or downgrading your QuickBooks Online subscription. It outlines the complete steps on how to change your current subscription and the features you’ll have to turn off.


The following article contains some links about account management: Manage billing, payment, and subscription info in QuickBooks Online. The topics include cancellation of a subscription, changing your billing schedule, or payment method to name a few.


Drop a comment below if you have other subscription concerns or questions about downgrading your QuickBook s. I’ll get back to help and make sure this is taken care of for you. Have a great rest of the day.

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