cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

State payroll liabilities had the incorrect percentage so all of the liabilites were not what the reports showed them to be. how can I adjust the liabilities

 
3 Comments
Moderator

State payroll liabilities had the incorrect percentage so all of the liabilites were not what the reports showed them to be. how can I adjust the liabilities

Our Payroll Support Team can help you correct your payroll liabilities, KimB58.

 

Making adjustments to the liabilities requires access to your payroll account. To do this, please give us a call so we can assist you.

 

Here's how to get our contact number:

  1. Select QuickBooks Online.
  2. Click the Running your business in QuickBooks topic.
  3. Click the Employees sub-topic.
  4. Scroll down and click the Get Phone Number button.

I'll be around if you need further assistance.

Highlighted
Level 2

State payroll liabilities had the incorrect percentage so all of the liabilites were not what the reports showed them to be. how can I adjust the liabilities

This is a non-answer.  The correct answer is that you cannot correct your payroll liability without help from QuickBooks Support.  What a waste of time waiting until Support is open, waiting in a phone queue for a simple adjustment.  QuickBooks needs to fix this.  Outsourcing payroll to an outside payroll provider or otherwise doing payroll outside of QuickBooks Online makes a lot of sense due to issues like this.

Highlighted
QuickBooks Team

State payroll liabilities had the incorrect percentage so all of the liabilites were not what the reports showed them to be. how can I adjust the liabilities

Hello doord,

 

If you're trying to update the State Unemployment Insurance rate, you can follow these steps:

  1. On the left panel, click Taxes.
  2. Choose Payroll Tax.
  3. Under Taxes, click Edit your tax setup.
  4. Click the state link you want to edit.
  5. Click the Change or add new rate link.
  6. Enter the New Rate and Effective Date.
  7. Click OK.

This process will automatically adjust the payroll liabilities based on the rate entered. 

 

You can also check this article for more information: Enter or Change State Unemployment Insurance (SUI) Tax Rates.

 

Otherwise, contact our Phone Support Team by following the steps provided by SophiaAnnL. They can pull up your account and have more resources available to help you with the adjustment.

 

Feel free to reach out to us if you have any other questions about QuickBooks. Thanks.

Need to get in touch?

Contact us