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Join nowOur Payroll Support Team can help you correct your payroll liabilities, KimB58.
Making adjustments to the liabilities requires access to your payroll account. To do this, please give us a call so we can assist you.
Here's how to get our contact number:
I'll be around if you need further assistance.
This is a non-answer. The correct answer is that you cannot correct your payroll liability without help from QuickBooks Support. What a waste of time waiting until Support is open, waiting in a phone queue for a simple adjustment. QuickBooks needs to fix this. Outsourcing payroll to an outside payroll provider or otherwise doing payroll outside of QuickBooks Online makes a lot of sense due to issues like this.
Hello doord,
If you're trying to update the State Unemployment Insurance rate, you can follow these steps:
This process will automatically adjust the payroll liabilities based on the rate entered.
You can also check this article for more information: Enter or Change State Unemployment Insurance (SUI) Tax Rates.
Otherwise, contact our Phone Support Team by following the steps provided by SophiaAnnL. They can pull up your account and have more resources available to help you with the adjustment.
Feel free to reach out to us if you have any other questions about QuickBooks. Thanks.
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