W2 lists the wrong employee address

Warm greetings, bgoon. I can route you to our designated support to correct the W2 employee address.

Before anything else, please know that who fixes your W-2 depends on your automated taxes and form settings.

Here are the things on the W-2 that cannot be fixed:

• Employee prefixes (Mr., Mrs., etc.)
• Employee address
• Business Name
• Business address

You can contact our payroll expert team for corrections if your automated taxes and forms are on. Your concern requires the assistance of our designated support. 

For more information, visit this article: Fix an incorrect W-2.

Meanwhile, I'll add these articles for more information on filing W-2 taxes in QuickBooks Online: 

• Pay and file your payroll taxes and forms.
• File your W-2 and W-3 forms.

You can also read the year-end checklist to wrap up this year's payroll. It includes essential tasks that need to be completed before the end of the year, such as processing employee bonuses, preparing W-2 and 1099 forms, and verifying year-to-date totals for each employee.

You can respond by tapping the reply button for further clarification and information regarding W2 employee information. I'd be here to assist you always. 

Automated taxes are not on. Is there not a way to change the address before we file?

Hi there,

Let me help you in updating your employee's address. 

Here's how:

1. Go to Payroll, then Employees.
2. Click your employee.
   • If you don’t see your employee, change the filter on the employee list.  Above the employee list select the dropdown and choose Active Employees, Inactive Employees, or All Employees.
3. Click Start or Edit on the section you want to update. 
4. Select Save.

Once done, contact us to request a correction and they'll carefully fix it and file W-2c form. The expert you talk to can let you know approximately when you and your employee should expect to receive it.

Additionally, I'd like to leave to this article to learn how you can invite your employees through QuickBooks Online Payroll to see and print their own pay stubs and W-2s online: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more if you use QuickBooks ...

If you have troubles managing your payroll, don't hesitate to click the reply button. I'm always around to help!

Yes we did that when the employee moved several months ago. It is just the W2 that has the wrong address. I don't think we need to do a W2c as it has not been filed by us yet. I just want it changed on the form. I don't want her to access it with the wrong address on it.

It seems like QuickBooks Online Payroll didn't update the employee address changes. Let me connect you to the best person to assist you in achieving this ASAP.

In this case, I recommend reaching out to our QuickBooks Online Payroll Support Team for assistance in correcting the address of your employee. They will be able to guide you through the process and ensure that the changes are properly updated.

To speak with one of our experts from QuickBooks Online Payroll Support. Please follow the steps below to contact support:

1. Sign in to your QuickBooks Online company. Select Help (?).

2. Choose either tab: Assistant or Talk to a Human.

3. Search or click Contact Us.

4. Start a chat with a support expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

Feel free to read these references for future use:

• Create and run your payroll.
• Print or reprint paychecks and pay stubs.

Feel free to post here in the QuickBooks forum again if you need anything else with QuickBooks. I'll be right here to help you anytime. Have a lovely weekend!