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Hello, @browell.
I'd be glad to walk you the step by steps instructions on how to access the reports that show the addresses, hire, and termination date of the employee in QuickBooks Online.
Here's how:
For future reference about the different types of reports that are available in QBO and how to change the status of the employee, please visit these articles:
I hope this reply will smile at you. You're always free to leave a comment below if you have other concerns in your account. I'm here to help. Take good care!
This report no longer shows termination dates - any other options?
Hello, traze2.
Thank you for reaching out to the Community. I've replicated the steps provided by my colleague above using QuickBooks Online Plus, the termination date shown in the Employee Details report.
However, if you're using QuickBooks Essential, the option to view the termination date is unavailable.
As a workaround, I recommend setting up the report to show Inactive employees, then export it to Excel. This way, you'll be able to customize the output manually.
Here's how:
I understand how the workflow you're looking for is beneficial to your business. To ensure your voice is heard, I can pass along another feature request on my end.
The more request this gets, the more likely it'll be part of future enhancements. We always value customers who are keen to give us their feedback. I’ll be sure to follow-up on this matter with our managerial team. This way, they could come up with the appropriate course of action to improve QuickBooks as soon as possible.
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Please let me know if there's anything you need help with QuickBooks. I'll be happy to work with you anytime. Have a good one and stay safe!
We aren't using Essentials though, we are using Quickbooks Online Plus. Our report used to look like that when we would print it, it no longer does.
Thank you for getting back to us, @traze2.
Running the Employee Details report should show the termination date of your employee. Let's review your employee's profile to check if the termination date was entered. It's the possible reason why it isn't showing on the report. Here's how:
Once verified, you can run the Employee Details report again to double-check. Also, please make sure you select Inactive Employees on the report.
If the termination date still isn't showing on the report, I suggest clearing your browser's cache. Browser data issues are one of the possible reasons why there are missing data in QuickBooks.
If the issue persists, I recommend reaching out to our QuickBooks Support Team. This way, they can further check on this matter and provide additional troubleshooting steps to get this fixed.
You might also want to run payroll reports in QuickBooks Online. This will help you view useful information about your business and employees.
Our doors are always open to help you again if you need more assistance managing your employees. Have a pleasant day ahead.
Unfortunately, that does not fix the issue. I contacted support before I searched for help online. They have no suggestions, other than to leave feedback, which I have done. This feature was there in the past, it's just not there now. Also on the Payroll Details Report, it no longer prints out the hourly rate, and it's not an option to choose it. Looks like there were updates/improvements made in April 2021, and that's when the reports changed what printed out.
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