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Level 1

When running payroll, deductions not being taken out

payroll checks for gross pay without deductions
1 Comment
QuickBooks Team

When running payroll, deductions not being taken out

Hi @lbwaltman,


I'm here to help ensure your employee's payroll calculations are accurate. 


I suggest you check if the employee in question was tagged as tax-exempt. 


Follow these steps to check:


  1. Highlight the Payroll tab.
  2. Select Employees.
  3. Look for the correct employee on the list, then click to open.
  4. Click the Edit employee button.
  5. Scroll down and search for the What are [employee's name] withholdings? section.
  6. Press the Edit (pencil) icon.
  7. Search for the Tax exemptions drop-down menu.
  8. Ensure that the taxes on the list aren't selected, as necessary. 
  9. Hit Done to exit.

I also suggest you take some time to view this article: Supported pay types and deductions explained. It's a complete list of payroll items and deductions you can use in QuickBooks Online Payroll. 


You're always welcome to post here in the Community if you have other concerns. I'll be sure to take care of it. 

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