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Let me help you get a copy of the W-3 information, @sbucktrout
You can go to the Archived Forms to print a copy of the W-3 form.
I'll show you how:
Please know that the form is only for an employer copy and not official for submission.
However, if you're unable to get a copy, I'd suggest reaching out to our Phone Support Team. Our payroll agents can pull up your data and open the form so you could print it.
Additionally, you can check out this link for more details about the W-3 form: https://www.irs.gov/forms-pubs/about-form-w-3
I'm just a reply away if you have other questions with the QuickBooks Online Payroll. Just add the details of your concerns in this thread and I'll help you out.
Taxes > Payroll Taxes > Annual Forms > W-3 (this is an Employer copy)
It's very difficult to get help for my desktop version of Quickbooks Pro.
When I find instructions they don't match my program. There is no Tax tab or Expense tab at the left menu.
I can't find the dang W-3 module. I already did the W-2's. It was a complete pain in the a$$ by the way. The text doesn't match the IRS forms. Can't just adjust the alignment because the scale is off. So I had to edit the text in pdf to fit each box.
I suggest having a checklist for end of year stuff like 1099's, W-2's, 1096's, W-3's. It wouldn't take a genius to set that up. Instead I have to hunt for hours, waisting time with B.S. help articles that are wrong.
I'm ready to move on with another accounting software if things don't change.
I feel the same. I cannot find any of the steps they are suggesting! So frustrating.
What if you do not see the 'View' option when you are trying to access Archived Files?
I have a couple of troubleshooting steps to share to see the View button, @psi08.
For some reason, cache's internet files can be misconfigured or damaged. With this, when you visit that webpage again, your browser reuses those damaged internet files, and you'll notice an unusual error or display like the system hiding the View button. In this case, I recommend isolating this issue by using an incognito or private browsing mode.
It is free from internet files, avoiding possible QuickBooks errors. Here's how to run a private browsing mode:
From there, log in to your QBO account and check if you see the View option from the Archived forms.
If it works, clear your browser's cache. This will remove damaged or misconfigured internet files. The browser will download the latest data from the QBO server. It also optimizes the browser's performance.
Alternatively, you can run QBO on other supported browsers like Google Chrome and Firefox to see if it fixes the hurdle.
If the issue persists, I recommend contacting our Online Payroll Support team to investigate this further. They have tools to pull up your account on file and can check it internally.
Please let me know if you need more assistance with this. I'm still here to help you out. Take care always.
Thank you! Support was able to assist us and I think the cache may have had to be cleared as well, so appreciate that.
It's great to hear that the system shows the View button now to help review the Archived Files, @psi08.
Please don't hesitate to comment or message us again if you need help with archived and previously filed forms. The Community is always here to help. Stay safe and well!
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