Why do I keep getting charged for quickbooks payroll? I have a payroll company. I don’t have employees set up in the system. I record taxes/wages in expense totals only

The monthly base fees are $29 for Basic Payroll, $45 for Enhanced Payroll, and $109 for Assisted Full Service Payroll. On top of the base fee, all three QuickBooks Desktop payroll plans charge $2 per employee, per month.

I can help you check why you were charged this amount, @kristen-buxbaumb.

You can go to the billing section to review how much you are charged for the payroll subscription.

Here's how:

1. Click the Gear icon.

2. Under Your Company, select Account and Settings.

3. Go to the Billing & Subscription tab.

4. Go to the Payroll section and check the charge.

I'd also suggest contacting our Customer Service Team. They have secure access to your account and verify the charges. Here's how:

1. Click Help inside QuickBooks Online.

2. Choose Contact us. 

3. Enter a brief description of your issue, then click Continue.

4. Click either Start a chat or Get a callback.

To ensure we address your concern on time, check out our support hours.

Don't hesitate to post in the Community if you have other concerns.