Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
The monthly base fees are $29 for Basic Payroll, $45 for Enhanced Payroll, and $109 for Assisted Full Service Payroll. On top of the base fee, all three QuickBooks Desktop payroll plans charge $2 per employee, per month.
I can help you check why you were charged this amount, @kristen-buxbaumb.
You can go to the billing section to review how much you are charged for the payroll subscription.
Here's how:
1. Click the Gear icon.
2. Under Your Company, select Account and Settings.
3. Go to the Billing & Subscription tab.
4. Go to the Payroll section and check the charge.
I'd also suggest contacting our Customer Service Team. They have secure access to your account and verify the charges. Here's how:
1. Click Help inside QuickBooks Online.
2. Choose Contact us.
3. Enter a brief description of your issue, then click Continue.
4. Click either Start a chat or Get a callback.
To ensure we address your concern on time, check out our support hours.
Don't hesitate to post in the Community if you have other concerns.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here