Why is our account is on hold i cant do my payroll today.

I'm here to provide the help you need and guide you to the right support for you to run payroll, lize1957.

If you're referring to sending payroll to Intuit, it's possible there's an NSF Hold (Non-Sufficient Funds) in your account. This means the payroll account is on hold because the debit for your payroll or tax payment was returned due to an issue with your bank account.

In the meantime, you can issue paper checks to your employees and record them in your online payroll once the hold is removed. When creating paychecks that have already been paid, you can temporarily turn off the direct deposit.

For more details about NSF hold, you can check out this article: All Online Payroll - NSF Holds.

To get you back up and running again, I'd suggest contacting our Payroll Support Team for further assistance.

Here's how:

1. Click Help on the top menu.
2. Tick Contact us at the bottom. 
3. Enter account is on hold in the What can we help you with? field.
4. Press Let’s talk. 
5. Select Get a callback, Start a chat or Get the number to connect with us.

To learn more about payment holds, you can check out these articles:

• Why are my funds on hold?
• Understanding Payment Holds
• Managing and Avoiding Payment Holds

We appreciate you doing business with us. Visit us again if you need anything else with managing your Online account.