Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHi there, northwoodsgrocer.
Can you tell us if you are getting this error when tying to send a Direct Deposit? Can you tell us the work period of the paychecks? We're asking these questions to make sure that we give you the right details and information to sort this out.
Please reply back to us to share more details. We look forward to it.
It doesn't matter when I run payroll with a direct deposit. I still get that message.
Paying employees on time is very important when running your business, northwoods. I want to share some information about your current situation and guide you on what to do.
The error you're encountering is a subject of an ongoing investigation (INV-91095). Rest assured that our engineers are actively working to come up with a resolution. Right now, I recommend contacting our Customer Support team. This allows them to add your account to the list of affected users. Here's how:
Reminder: Please note the hours of operation to make sure experts are available for assistance.
We'll reach out to you by email if more information is required or when we have an update to share.
You can also fill out this form to chat with an expert depending on your payroll product.
I'll include this useful module in case you want to keep track and manage your payroll transactions: Run, customize, automate, print, and memorize payroll reports in QuickBooks Online Payroll.
I'll be around to help you out if you have other payroll or QuickBooks concerns. Just hit the Reply button to notify us of your responses. Keep safe always!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here