Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowWe have an employee that cancelled his insurance (pre-tax) and I was not notified and he continued to get the deductions taken out of his paycheck. I entered that same pre-tax line in his paycheck with a positive balance to offset it but I am not sure if its correct and now I have that deduction in the payroll liability tab. How can I fix this?
Thank you for your help!
I'm here to help you refund an employee's health deduction, lilavalv.
You can create a payroll adjustment, then submit a reimbursement check to refund your employee.
I'll guide you through how to create a reimbursement payroll item to track and account for your employee's health insurance deductions. Then, assign the item to your employee's record.
Here's how:
Once completed, you can assign the reimbursement payroll item to the employee's record under the earnings column.
Please read out these articles for additional details:
For future reference, you can use this article that will serve as a guide to help prepare your tax forms: Year-end checklist for QuickBooks Desktop Payroll.
You can post additional info on how it goes. I'll be right here if you need more help handling refunds for your employees.
Can i do this, even though i have already created a paycheck for him using the same pre tax deduction line item and check is already cashed?
Hello, @lilavalv.
I can share additional information about refunding the employee's health deduction.
Yes, you can follow the steps outlined above by GlinetteC on how to refund an employee's health deduction even if the check has already been cashed.
Here's more information on how you can pay your employee back for an incorrect paycheck deduction if you overwithheld health insurance: Refund your employee for a deduction that was overwithheld.
For detailed guidance on how to find payroll discrepancies and to make liability adjustments, check out this article: Adjust payroll liabilities in QuickBooks Desktop Payroll.
From here, you can run the payroll summary report and payroll liability balances report to check if everything and the amounts to be paid are correct.
Let me know in the Reply section if you need further questions about payroll. I'm always here to help. Have a great rest of the day!
I used this Refund your employee for a deduction that was overwithheld. to reimburse him. I entered the same payroll item which is pretax as a positive to offset the balance but now i can't remove it from my payroll liability tab or get the payroll liability balance to zero out.
Hey, @lilavalv.
I appreciate you coming back with another concern you have about refunding your employee's health insurance deduction.
If none of the steps above are helping and the issue is persisting, I recommend contacting our Customer Support Team to review this further. Here's how:
It's that easy!
Keep us updated on how it goes. I'm only a post away if you need me again. Best wishes!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.