I have QB Desktop and Enhanced Payroll. My hard drive crashed and cannot be recovered. I have restored the last company file I had saved elsewhere, but that was from October 2020. (Lesson learned the hard way...) I am trying to see if there is a way to retrieve the payroll information sent to Intuit so that I can import it back into QB. I know that my employees are still able to view all of the information through Workforce, so Intuit has the records I'm needing. Is there a way for an admin to access all employee records? Or anyway for QB to communicate with Payroll to import the information I previously sent back in? Worst case scenario, I can manually record the previous pay history from each employee's Workforce, but it seems like there would be a way to just import it back in since the information still exists.
Hi there, @tyleranne06.
When something happens to the hard drive, it would be uneasy to retrieve the files stored in it. You may want to reach out to your IT professional to recover it. You may also look for any recent backup copy from your external so you can restore them in QuickBooks Desktop.
As another option, you can prepare historical data in an Excel file. Then, use a third-party importer tool. Otherwise, I'd suggest recreating these paychecks. We have an awesome guide that explains how to enter the information with ease. Check out this link: Recreate Paycheck in QuickBooks Desktop Payroll.
You can also check out this article to see the lists and transactions you can import using IIF files: Export, import, and edit IIF files.
Please come back and post a comment below if you need more help with restoring your files. The Community is always ready to help.
The link you provided details how to enter information for past Direct Deposit paychecks. Is there a way to enter all of the paper paycheck information for 2021? I need to be able to create all of my end of year tax forms. I have the employees' pay stubs for the year showing the gross, net, and all taxes withheld. Is there some way for me to get that information back into QB so that I can create my tax forms? Thank you for your help!
Hello there, tyleranne06.
Thanks for providing detailed information with your concern. I'd like to reiterate what LieraMarie_A answered. You'll be able to retrieve payroll by recreating paychecks.
For future reference, you may check out these articles for more information about QuickBooks Payroll: QuickBooks Payroll Services and Features for QuickBooks Desktop.
Reply to me or reach out to us again if you need more help with QuickBooks. We're always here to offer our assistance.