Sick leave is not deducting from total

Let me share some information concerning sick time not being deducted from the total, Ambyr007.

If any of the following conditions exist,, sick or vacation time may not be accrued to your employees' paychecks or deducted from their total:

• You have incorrect payroll items.
• The sick/vacation setup of the employee is incorrect.
• The Do not accrue sick/vacation pay box is checked
• Your employee has reached the maximum number of hours.

Let's ensure the Do not accrue employee sick and vacation hours for sick and vacation hours paid is uncheck in the Preferences.

Here's how:

1. Select Edit, then Preferences.
2. Click Payroll & Employees, then go to the Company Preferences tab.
3. Tap on Sick and Vacation.
4. Fill in the defaults you want to set up. Please Note: Make sure to check the Do not accrue boxes at the bottom if you don't want time accrued when paying sick/vacation/overtime.

Then, determine the payroll item is setup. I'll show you how.

1. Go to the Lists menu, then Payroll Item List.
2. On the Payroll Item List, double-click the item used to pay the sick leave.
3. On the Edit payroll item window, verify the type of payroll item used.
4. If it’s incorrect, use a different one or create a new payroll item.
5. Vacation only accrues on regular pay items such as hourly wages or salary, it does not accrue on bonus items or any additional items.

After that, check the paycheck and make sure the box labeled "Do not accrue sic/vacation" isn't checked.

1. Go to the Employees menu, then Payroll Center.
2. Click the Payroll tab, then Pay Employees.
3. Put a check mark beside the employee's name then choose choose Find Existing Paychecks.
4. Select the right paycheck then Edit.
5. Hit Paycheck Detail.
6. In the Review Paycheck window, make sure the Do not accrue sick/vac box is unchecked.
7. Select Save & Next to continue creating paychecks or Save & Close.

For your reference, you can read this article for more insights: Sick and vacation time incorrect or not accruing on paychecks.

Additionally, QuickBooks Desktop enables you to create reports that display the total amount of accrued vacation and sick leave with the number of hours that have been used. You can use this to keep track of your employee's sick and vacation days.

If you have any more payroll-related queries, let me know. I'll be around until you fix sick accrued time.

None of these fixed the problem. Everything seems to be set up correctly. I even made a new payroll item and started over and that also did not work.

Hello Ambyr007, thanks for getting back to us. I appreciate you for considering the steps shared by my colleague.

Since you've already performed the suggested troubleshooting and followed the steps above, let's also ensure to update your file to the latest release.

Then, run the Verify and Rebuild Data within your company file to fix the incorrect calculation and other issues you're experiencing in QBDT. Here's how:

1. Go to the File menu and select Utilities.
2. Click Verify Data. Then select OK to close all windows.
3. Go back to the File menu and click Rebuild Data under Utilities.
4. QuickBooks will ask you to make a backup before rebuilding your company file.  
5. Once done, hit OK.

Once done, we can restart your computer and install the latest payroll tax table using the steps outlined in this article: Get the Latest Payroll Tax Table Update.

If the issue persists, please give us a short call. Our Payroll Team will help us determine the problem and will help us resolve this using their tools. Here's how to contact them:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar.
3. Select QuickBooks Desktop Help. 
4. Click Contact us.
   

Also, we can visit this article for tips about taxes reports and how QuickBooks calculates your payroll taxes: Understand how your payroll taxes are calculated.

You can post more if you have  concerns about your employee's paycheck or anything related to QuickBooks Desktop payroll. We're always here to help in any way that we can.

This almost always or always means that the sick pay earnings payroll item you're using for the sick pay isn't really a sick pay item, though its name suggests that it is.

You can verify by editing the item. When you so a reference to sick pay should appear in the title-bar of the item window. If not, then it's not actually a sick pay item.

In this case, because once created you can't change the item to a sick item, create a new sick item to use and discontinue use of the old item.  As you create the new sick item, be sure to select the option for sick pay.