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weinsteinchiro91
Level 1

Social security taxes are not being deducted correctly for a couple of our employees. How do I correct this?

 
Solved
Best answer December 27, 2023

Best Answers
MirriamM
Moderator

Social security taxes are not being deducted correctly for a couple of our employees. How do I correct this?

Hi there, weinsteinchiro91.

 

Let me get the help you need with your payroll concern.

 

The deduction on your employee's paychecks depends on the information on their W4. To verify why the social security taxes are not calculated correctly, I recommend checking the employees W4 information. This is to ensure that the affected employees have the correct tax information, including their filing status, allowances, and any additional withholding amounts.

 

To do this, here's how:

 

  1. In the left menu, click Payroll.
  2. Go to the Employees tab.
  3. Locate and select the employee with the incorrect employee social security.
  4. Go to the Tax withholding section and click on Edit.
  5. From there, double check the W-4 information of the employee.

 

If there's employee information that you want to modify, you can visit this article for a guide: Edit or change employee info in payroll.

 

For future reference, here's a great resource to help you close out your current year and prepare for the new year in QuickBooks with your accountant: Year-end checklist for QuickBooks Online Payroll.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. 

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3 Comments 3
MirriamM
Moderator

Social security taxes are not being deducted correctly for a couple of our employees. How do I correct this?

Hi there, weinsteinchiro91.

 

Let me get the help you need with your payroll concern.

 

The deduction on your employee's paychecks depends on the information on their W4. To verify why the social security taxes are not calculated correctly, I recommend checking the employees W4 information. This is to ensure that the affected employees have the correct tax information, including their filing status, allowances, and any additional withholding amounts.

 

To do this, here's how:

 

  1. In the left menu, click Payroll.
  2. Go to the Employees tab.
  3. Locate and select the employee with the incorrect employee social security.
  4. Go to the Tax withholding section and click on Edit.
  5. From there, double check the W-4 information of the employee.

 

If there's employee information that you want to modify, you can visit this article for a guide: Edit or change employee info in payroll.

 

For future reference, here's a great resource to help you close out your current year and prepare for the new year in QuickBooks with your accountant: Year-end checklist for QuickBooks Online Payroll.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. 

HaleyYLD
Level 1

Social security taxes are not being deducted correctly for a couple of our employees. How do I correct this?

Hello,

 

I need help figuring out what to do if the W4 information is correct but the SS and MC are still being deducted wrong. They are both being doubled and I cannot figure out how to fix it

Ethel_A
QuickBooks Team

Social security taxes are not being deducted correctly for a couple of our employees. How do I correct this?

QuickBooks uses the payroll information inputted into your payroll product to calculate your paychecks, @HaleyYLD.

 

These are some of the reasons why paychecks are calculated incorrectly:

 

  • The employee, tax, or payroll item setup in QuickBooks
  • The wage limit has been reached

 

If your deductions were arranged incorrectly, such as being set up as taxable instead of pre-tax, or the other way around, you can reach our Customer Care team for assistance in correcting the paychecks.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Choose or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Search Contact Us, then Start a chat with a support expert.

 

Here is an article to help you troubleshoot incorrect calculation of the deductions: Troubleshoot paychecks calculating incorrectly.

 

You can also check this article to learn more about how payroll taxes are calculated: Understand how your payroll taxes are calculated.

 

Feel free to click the Reply button below if you have questions about payroll taxes in QuickBooks Online. I'm always here to help. Have a great day.

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