Hi @Jblu.
Thank you for voicing your concerns. Please know that this is not the impression I wish to leave you with.
I can assure you that you'll be able to run the next payroll smoothly as long as you and your employee's Direct Deposit has been set up and the status is active.
However, if you've confirmed that the card of your employee that has been set up for DD has an error. You may want to change the DD details and enter the new employee's bank routing number, bank account number, and the type of account if it's checking or savings.
To verify if you need to ask another bank details of your employee, I'd suggest contacting our Customer Care Team to trace the Direct Deposit that happened two weeks ago. If the representative will mention that there’s a problem with your employee's account that caused the DD not to go through, this is the time that you need to let your employee know about it so they can give you another bank details that I've mentioned above. If there's none, you don't need to worry about the next pay period.
Moreover, I've added some articles that contain insights about the Direct Deposit on payroll:
I've included this reference for your future task about tracking your employee's wages just in case: Run payroll reports. This contains specific payroll reports and its description that would help you get the data you need.
I'll be here for you if you have other concerns or questions. Please don't hesitate to share any thoughts you have in this thread. Take care always.
