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arrangeCARE
Level 1

There is no indication from my bank that the paychecks for this time period have been sent

 
2 Comments 2
JessT
Moderator

There is no indication from my bank that the paychecks for this time period have been sent

Hi arrangeCARE,

 

Getting paid on time is very crucial, especially with the situation we have now. Let's check to see what happened to your direct deposit.

 

You would normally get a confirmation email after successfully processing a direct deposit. However, you also want to be sure that you submitted it within the lead time.

 

On the payday of April 30, we had an issue about having a delayed payroll, but it was resolved that day, and the money was funded on that day as well. If your payroll was scheduled for April 30 and still not funded to your employees' accounts till now, please contact our Payroll Support. They'll get your account information in a more secure environment and check your direct deposit submissions.

 

You can always drop a comment below if you have other queries with your payroll.

arrangeCARE
Level 1

There is no indication from my bank that the paychecks for this time period have been sent

No, I have not received a satisfactory answer from anyone include the "experts" It's now the 5/4, and the direct deposit payroll has STILL NOT HAPPENED

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