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sally49
Level 1

There was a mistake made on my 941 amendment by Quickbooks and I cannot get through to discuss it with anyone

 
4 Comments 4
Mich_S
QuickBooks Team

There was a mistake made on my 941 amendment by Quickbooks and I cannot get through to discuss it with anyone

Hello there, @sally49.

 

Allow me to share some insights about your amended 941 form.

 

Amended or modified forms are currently not supported by QuickBooks Online (QBO) Payroll. Regarding the mistake on the amendment form, I recommend contacting the Federal State or your tax adviser. They're the ones who can check into it further and advise you on what to do next.

 

Feel free to check this article to know more about the reports available in QBO: Run payroll reports.

 

Keep in touch if you have other queries about payroll or QuickBooks. We're always here to back you up. Take care!

sally49
Level 1

There was a mistake made on my 941 amendment by Quickbooks and I cannot get through to discuss it with anyone

That is not accurate. QB created the amendment and submitted it on my behalf. They just screwed it up. 

sally49
Level 1

There was a mistake made on my 941 amendment by Quickbooks and I cannot get through to discuss it with anyone

That is not accurate. QB created the amendment, they just made a mistake on it.

Kurt_M
QuickBooks Team

There was a mistake made on my 941 amendment by Quickbooks and I cannot get through to discuss it with anyone

Hello there, @sally49. Let me help you get the right support for this concern.

 

Since the issue still persists, I recommend reaching out to our QuickBooks Online Support. This way. They can review the issue you’re experiencing and advise you on what to do.

 

To begin with, these are the steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
  • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

Support Hours:

 

  • Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT Saturday 6 AM to 3 PM PT
  • Advanced, any time, any day

 

Let me know how it goes by leaving a comment down below. I’ll be around to help you. Keep safe!

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