To unmask DIRECT DEPOSIT ACCOUNT NUMBER FOR THE EMPLOYEE

It's my pleasure to see you here, @6288,

We value the security and privacy of our customers accounts by providing appropriate technical measures to protect their data. Part of this is masking personal information like Bank Accounts and Routing Numbers. This helps us secure the employee's file from fraud, identity theft, and being shared accidentally.

At the moment, the option to unmask this information is currently unavailable. You may view the employee's Direct Deposit Authorization form

to get their bank account information if necessary.

I'm including a few resources to help you with this topic:

Set up an employee for Direct Deposit

Privacy at Intuit

If you have any additional questions or concerns, please feel free to mention me anytime. I'll be glad to be of your assistance at any time. Have a wonderful week. Take care!

I have an employee that says they have not received their direct deposit. This is their first one and when I tried to verify it my bank account shows it was paid and the last 4 of the account match. I need to verify the rest of the account is correct, is there a way to do that? Of course this is happening on a weekend when Intuit is unavailable.

Getting your employees being paid is one of our priority, Cburnside.

All account-related concerns are directed to our Payroll Support Team for security purposes. One of our agents has the tools to look into your account and have this checked.

Here's where you can contact them: Contact Payroll Support.

I've also included these articles about direct deposit lead times in QuickBooks Online:

• When do I need to submit payroll to pay employees on time?
• View or change your direct deposit funding time.

If you have any other payroll concerns, do let me know by posting them below, @Cburnside. I'll be right here to help.