I had the same problem with supplemental insurance not showing up on the "Pay Liabilities" Tab.  I was able to resolve it with the following steps:

Under Employees Click on Payroll Taxes and Liabilities

Click Edit Payment Due Dates/Methods

Click Benefits and Other Payments

Click Schedule Payments

Click Change Frequency to fit your payment schedule

I hope this helps!

I don't think the QuickBooks Techs were understanding our question or issue!

Hi, 

I have followed the steps, changed the dates several times, and it is still not showing up in my liabilities. I also updated payroll as suggested. Please advise. I am trying to create a liability check for the annual 401K and the liability is not showing up so that I can actually create the check.

Thank you.

After almost 2 hours I finally figured it out....Just went to adjust payroll liabilities and entered what I need to there, then went to create custom payments and created the check.

Hi there, @Medved.

I appreciate you following the steps shared by my colleagues above to show your liabilities. I want to make sure this issue gets checked, and I'd like to redirect you to the best support group available.

Since your liabilities didn't show after performing several troubleshooting steps, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved. To reach them, you can follow the steps below:

1. Go to the Help icon and select QuickBooks Desktop Help.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. We’ll provide you with a few support options. Select which one is best for you.

You may want to learn more about how to pay your payroll liabilities with QuickBooks Desktop. You can check out this article: How to use QuickBooks to pay payroll taxes and other liabilities.

Come back to this post and let me know how the call goes, @Medved. I'll make sure you're taken care of.

I have the SAME problem and none of these fixes work

The Aflac liabilities NEVER show on the Pay Taxes&Other Liabilities section in the payroll center.  We have an IRA and those amounts show up in that section no problem. 

I checked and the AFLAC payroll item is Correct.

How do I get these amounts to show up in the Pay Taxes&Other Liabilities so they can be paid accordingly?????

Hi there, @dental2. I want to ensure the Aflac liabilities will show on the Pay Taxes & Other Liabilities section.

If payroll taxes due won't appear in the Pay Taxes & Other Liabilities section, it's possible that it's paid or payment frequencies isn't set up. To verify, I suggest checking your tax set up. 

Here's how:

1. On the Pay Liabilities section, click Manage Payment Methods at the bottom.
2. Click Schedule payments in the QuickBooks Payroll Setup window.
3. Select a Payment (deposit) method and a Payment (deposit) frequency for all your taxes. 
4. Once done, the list of taxes will be updated with their payment method and frequency. If you missed one, highlight and edit that particular tax.
5.  To exit from the setup window, click Finish.

For more details, refer to this article: Pay your non-tax liabilities in QuickBooks Desktop Payroll.

However, if the problem persists, I recommend contacting our Payroll Support Team to investigate the root cause of this issue. To reach them, you can follow the steps provided by my colleague @Mark_R.

In addition, you can run a report to verify your liability balances. For guidance, here's an article that contains information about it: Run payroll liability balances report.

Should you need anything else with your taxes, don't hesitate to comment below. I'd be glad to help you out.

Thank you!  Thank you!  Thank you!

For over a year, I have annoyingly had to manually edit supplemental benefit payments.  You just solved my problem, and I can't be more grateful!  Now, I realize that if I do not enter a due date when setting up the payroll item, it will NOT show up in the "Pay Liabilities" tab.

Again.....thank you!  Thank you!  Thank you!

Thanks for checking in with us, O3S.

We're glad to know that my colleague was able to help you resolve your QuickBooks concern. I'd also like to thank you for your patience in performing the recommendation process that has been provided. Please know that if you need help performing specific tasks in QuickBooks we'll always be here to assist you again. Rest assured that assisting and providing the right resolution for our valued customers is our top priority.

I hope you have a great day ahead and take care!

Thank you Thank you Thank you!

Thanks for answering the original question from this thread..

Thank you for this.  It worked and saved me many hours on the phone with support.

This just happened to us also.  It was because the new liability we setup didn't have a schedule, so the payment screen didn't show it as being due.  When you setup a new tax category, Quickbooks presents a message that says "You could setup a schedule now" with just a button that says OK and closes the window.  QB doesn't tell you the implications of not creating a schedule or give you an option of taking you to the screen where you have to create the schedule.  It's located under manage payment methods on the pay liabilities screen of the employee center.