Update employee birth date

I want to ensure you're able to update your employee birth date, @tmcnair-mindspri.

To start, let's perform some troubleshooting steps to fix this. There are times that the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or a private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Then, try to update again the info. Once you have successfully done the process, go back to your regular browser and clear its cache. This is done to speed up the process next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

I've also attached some articles you can refer to for your future guidance and detailed steps in managing your employee profile and transactions: 

• Edit or change employee info in payroll
• Terminate or change your employee's status on payroll

Feel free to leave a comment below if you have any other questions about updating employee info in your account. I'm always here to help. Wishing you and your business continued success.

Hi, @tmcnair-mindspri.

Hope you’re doing great. I wanted to see how everything is going about updating the employee birth date concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!