Using Soloprenuer, and I just set up a new company. Under my Profile, I am trying to input my company name, but despite multiple tries, it doesn't hold.

Welcome to the QuickBooks Community, plm455.

I understand the significance of this challenge when trying to input your company name. Rest assured, I'm here to guarantee that you overcome this issue.

Did you receive any error message when attempting to enter your company name? Any extra details you can provide will assist me in delivering a prompt and precise solution.

In the meantime, let's perform some troubleshooting steps to fix this. Excessive cache can impact browsing performance. Use QuickBooks in incognito/private mode to resolve this, as it doesn't retain browsing history, which may affect the software. Use these shortcut keys for reference:

Let's use an incognito or private browser window to resolve this.

• Ctrl + Shift + N  for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari

If it works, return to your regular browser and clear the cache to eliminate historical data causing glitches. Alternatively, switching to a different supported browser can also resolve the issue.

If you're still getting the same results, I suggest contacting our QuickBooks Support to have this better checked and provide alternative steps to resolve this for you.

Return to this post if you have further questions regarding managing your account or any other issues. I'll be here to help.

Hello,

I tried to update the Company Name under Profile, Account and Settings, in Incognito mode, and the change still did not take. 

I will contact QuickBooks Support.

Thank you for your help.