Vacation/sick accrual maximum incorrect / Vacation time not deducting

Hello, @Bakemeawayco.

Thanks for voicing your concerns and sharing so many details about your issue. 

It sounds like you may have some data damage in your company file, specifically in the employee area. Typically what we do for these types of situations is Rebuild and Verify the company file. This will scan the file and find any damage in it, while also repairing it. From the sounds of it, it seems like you may have already gave that a shot. However, if you have not, I encourage you to do so. This is so we can get a accurate reading of the file and know what's going on behind the scenes.  

Another solution we can try out is resorting all your lists. This will clear any data damage that is specific for certain items on a list. For example, employee's, vendors, customers, items, etc. I've included some steps to resort the lists below. 

1. From the Lists menu, choose the list you need to re-sort.
2. Select the Include Inactive checkbox. If it's grayed out, there are no inactive names.
3. Go to the View menu, then click on Re-sort Lists.
4. Hit OK.
5. Close and reopen your company file.

For additional information about this process and steps to resort hidden list items, check out Resort lists in QuickBooks Desktop. Please keep in mind that you will need to do this for all lists. 

I'll keep check on this thread if you have any questions or concerns. Let me know how it goes. Take care! 

Thank you Tori. I have re-sorted the list. I will not know if it helped until payroll tomorrow. I appreciate you giving me a potential solution as I haven't been able to get anywhere with support.

Did you ever find a solution?  I am having the same issue!

I'm joining this thread to provide solutions to your issues about incorrect paid time off accruals reflecting in QuickBooks Desktop Payroll (QBDTP), @22Sue.

First, update your QBDT and tax table to the latest release to ensure accurate rates and calculations.

Once done, review the sick and vacation accrual setup to verify the correct details are entered. To do that:

1. Go to Employees and select Employee Center.
2. Double-click the employee's name.
3. Navigate to the Payroll Info tab and select Sick/Vacation.
4. Review the details and make changes as necessary, then OK.

Here's an article for the complete guide: Fix incorrect sick and vacation accruals in QuickBooks Desktop Payroll.

I also suggest running the Paid Time Off List report to keep track of your employees' time off hours and verify if it reflects the correct data.

Additionally, here's an article to help you invite your employees to QuickBooks Workforce to access their paystubs and W-2s for viewing and printing: Invite your employees to QuickBooks Workforce to see pay stubs and W-2s if you use QuickBooks Deskto....

We're still around the Community page if you need more assistance resolving your paid time off accruals issues in QBDTP. It's our goal to help and ensure you receive the support you need. Stay safe.