Previous version of Quickbooks automatically sent employees invitations to join View My Paycheck once they were added as an employee or got their first paycheck. This new version is not doing it, I already verified the View My Paycheck option is turned on from Manage My Payroll Cloud Service. I'm also aware that I can manually invite employees but I would prefer the software do it automatically for me. Is there a setting or something I can do? I can't seem to find anything in Preferences or any other setting.
The biggest problem with this is that you have to be the MASTER Admin of the QB file to send these Intuit Workforce invites. The person who does payroll is often not the Admin, and then my QB Admin, does not have an Intuit login, therefore we are locked out. you REALLY need to remove the Admin requirement from that invite process, it's not any more sensitive than doing actual payroll
You're right that only the Master Admin can send an invitation, KimberlyHR209.
The purpose of this is to secure your account. I'd suggest reaching out to our Phone Support so they can look-up your account about this matter. As long as they are logged in to the Company file and they can verify the needed details, they will be assisted. Here's how to contact them:
From the Help menu,select Contact Us.
In the Ask a question field, enter Send Workforce invites as your keyword.
Select either Message an Agent or Talk toa specialist.
Fill-in the necessary details to successfully contact them.
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