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Level 1

View My Paycheck

Working from Quickbooks Desktop Pro 2019.

Previous version of Quickbooks automatically sent employees invitations to join View My Paycheck once they were added as an employee or got their first paycheck.  This new version is not doing it, I already verified the View My Paycheck option is turned on from Manage My Payroll Cloud Service.  I'm also aware that I can manually invite employees but I would prefer the software do it automatically for me.  Is there a setting or something I can do?  I can't seem to find anything in Preferences or any other setting.

3 Comments
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Moderator

View My Paycheck

It's nice to have you here in the Community, @JT44.

 

With the new QuickBooks, you'll have to manually invite your employees so they can access their paychecks online. I'm here to share a few insights and help you from there.

 

To start with, QuickBooks WorkForce is the new version of your ViewMyPaychecks account. A more user-friendly website where your employees can access their paychecks.

 

Additionally, I've included a couple of articles you can read to learn more about the new QuickBooks Workforce:

Now, you can follow the steps below on how you can invite your employees to view their paychecks online:

  1. Go to Employees.
  2. Select Manage Payroll Cloud Services.
  3. Under QuickBooks Workforce, toggle the STATUS to turn it on.
  4. Click Invite Employees.
  5. Select your employees so you can invite them.
  6. Click Send Invite.

In addition, here's an article you can read to learn more about how you can invite your employee for their access to online paycheck: Give Employees Online Access to Paychecks and W-2's.

 

Lastly, I've also added this article that you can share to your employees in case they'll bump into errors upon accessing their paychecks online: Employees don't get Email Notification when Pay Stubs are Uploaded.

 

If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.

Highlighted
Level 1

View My Paycheck

The biggest problem with this is that you have to be the MASTER Admin of the QB file to send these Intuit Workforce invites. The person who does payroll is often not the Admin, and then my QB Admin, does not have an Intuit login, therefore we are locked out. you REALLY need to remove the Admin requirement from that invite process, it's not any more sensitive than doing actual payroll

Highlighted
Moderator

View My Paycheck

You're right that only the Master Admin can send an invitation, KimberlyHR209.

 

The purpose of this is to secure your account. I'd suggest reaching out to our Phone Support so they can look-up your account about this matter. As long as they are logged in to the Company file and they can verify the needed details, they will be assisted. Here's how to contact them:

 

  1. From the Help menu,select Contact Us.
  2. In the Ask a question field, enter Send Workforce invites as your keyword.
  3. Click Continue.
  4. Select either Message an Agent or Talk to a specialist.
  5. Fill-in the necessary details to successfully contact them.

You can browse these articles to know more about QuickBooks Workforce:

Reach out to me if you need anything else.

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