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ninawalkercgc-gm
Level 1

Was there an issue with QBO processing payroll yesterday? My employees did not get paid today.

 
4 Comments 4
FritzF
Moderator

Was there an issue with QBO processing payroll yesterday? My employees did not get paid today.

Thanks for posting in the Community, @ninawalkercgc-gm.

 

We are currently seeing other users posting the same issue here in the Community. We will also inform our Product Engineers about this behavior so they can investigate further. Rest assured that they're now working to fix this as quickly as possible.

 

To get an update once the issue is fixed, visit this link and subscribe: http://status.quickbooks.intuit.com/?subscription_confirmed=true.

 

For more information about managing and processing DD paychecks in QBO, consider checking out this article: Create pay checks in online payroll.

 

Please post again or leave a comment below if you have any additional concerns. I'm always here to assist. Have a good one!

cvantuyle
Level 1

Was there an issue with QBO processing payroll yesterday? My employees did not get paid today.

same issue here and i need to go out of town.  i NEED to know if this is going to be resolved SOON or if i need to print hard copy checks???  THIS IS NOT GOOD

cvantuyle
Level 1

Was there an issue with QBO processing payroll yesterday? My employees did not get paid today.

Why is it impossible to speak to a human on the phone??

Mich_S
QuickBooks Team

Was there an issue with QBO processing payroll yesterday? My employees did not get paid today.

Good day, @cvantuyle.

 


We understand how important it is for you to pay your employees on time. As I check on the Community page, I can see other posters are also sharing the same experience at the moment. Rest assured, your employees will receive their pay within today. Also, we've already informed our product engineers about this behavior to check on it the soonest. 

 

You can also subscribe for any updates to be notified if the issue has been resolved. 

 

Let us know if you have further questions by leaving a comment. Enjoy your weekend and stay safe!

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