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I'm here to help you with the said report, rhpaco14.
This means that the paycheck was manually modified after it was created. What I can suggest is to pull up a report where you can review what was being updated.
I want to share something about paycheck. In QuickBooks Desktop, you can customize a paycheck layout or pay stub. This is helpful so you can change what details to display when printing it.
Please post again here if you have more questions. I'll be here to help.
I looked in my audit detail and don't see a check manually changed?
Is there another way.
Hi Shug1.
Thanks for dropping by, I can clarify and provide some feedback for you. My suggestion to you would be to run a payroll detail report to see which specific check was modified. The following article shows you the steps to then void, cancel or recall checks that have been modified as they will appear as edited.
If you have any other questions, please post here night or day. Thank you and have a nice day.
That's just it. I don't have any that were modified. The reports only shows the checks recorded.
I appreciate your time getting back here, Shug1.
We can do the Verify and Rebuild Data to identify any data issues within a company file. Before doing so, please make sure to update your QuickBooks Desktop to the latest release. Then, restart your computer when the installation is finished.
To verify, here's how:
If you get a specific error or data integrity issues, you can continue to the steps below to Rebuild Data:
You can read this article for more information: Verify and Rebuild Data in QuickBooks Desktop.
Once done, run the payroll summary report again.
Please let me know if you're getting the same result. I'm here to help you some more. Thanks.
Typically our payroll stated 19 modifications when I submitted it. After July 4 the number has jumped to in the 80's for modification. I am typically only submitting 20ish checks. Why the huge jump?
Welcome to the QuickBooks Community, @Herm Witte.
I'll share some information about the modified paychecks showing on the report and help you from there.
Every time there are changes to the previous paychecks, it will count as modified. Thus, it's the reason why the modification jumps to 80. If you haven't modified anything, other users have done it.
To verify, you can run the Audit Trail report and expand the details to review the changes made. Aside from checking the difference, you can check the user linked to the activities from the report. Here's how:
Just in case you want to run payroll reports to view useful info about your business and employees, you can check out this article for more guidance: Run payroll reports.
Don't hesitate to leave a comment below if you need more help running payroll reports. I'll be around to provide further assistance.
We are having this issue too. The problem is I have not modified any paychecks. All of the sudden the report reads that 73 paychecks were modified. When I look at the audit trail is shows pasts paychecks, but the modifications net to zero. Why is this happening and how is the problem corrected?
I appreciate you sharing details of your concern, @Its-electric. I know a possible reason why you're experiencing this situation. Let me elaborate on it in detail.
The message you encountered is put in place for Enhanced payroll customers when at least one paycheck in QuickBooks Desktop (QBDT) is stuck on Online to send status for more than 30 days after it was created or modified.
Since the Audit log shows zero amount, I suggest proceeding with sending payroll data. You can be confident that the data will only include historical payrolls and there won't be any duplicate payments made to anyone. However, it is still advisable to contact our customer care team to ensure the accuracy of your data.
Here's how:
To know our support's availability hours, kindly visit: Contact QuickBooks Desktop Payroll support.
Furthermore, you might find it beneficial to read this article that provides more information on the steps you and your accountant should take in QuickBooks to conclude the previous year and prepare for the upcoming one: Year-end guide for QuickBooks Desktop.
Whenever you need guidance, remember that I'm available and prepared to assist. Just kindly leave a comment below to keep me in the loop.
Did you get a successful outcome for your issue? I ran payroll and am ready to submit my direct deposits but it is saying I have 90 modified checks and 1 voided one. I spoke with Intuit and they said it's a stuck check situation and go ahead and submit it. I ran the audit report and it affects each and every Direct Deposit back to April! What it looks like is that the DD check number is missing in the prior entries and added in on the current one. I double checked a couple of them randomly and they do match what was actually issued.
I am the only user, so I know for a fact that absolutely nothing was modified let alone 90 payments! I had just run a payroll update and it pulled up this glitch and changed everything.
Have you gone ahead and submitted your payroll and found that nothing duplicated and everything was fine? I'm hesitant to do so.
Did you get a resolution? Did you send the payroll and did everything go through fine with no duplication issues? I ran an update right before I ran payroll yesterday and now out of the blue it says I have 90 modified paychecks going back to April. I am the only user and did NO modifications, let alone to each and every check for 6 months. Intuit told me on the phone it is a stuck paycheck situation and to go ahead and send the direct deposit file and no duplications will come up. Looking at the audit trail the only thing I can see is that it would appear the DD check number is missing from the April-Oct checks and then added back in as of yesterday. That would be the modification I'm assuming. I checked the register and my stubs and the register has all of the check numbers listed as they should. Please update with what happened when you processed yours.
We appreciate you for the prompt update on your end, @jcorderi. I see that this has become challenging on your end. Let me share insights and help you fix this.
Most of the time the time if you have modified or voided a paycheck, you'll need to send payroll data to update the previous DD check. However, if not, you can follow these steps if paychecks get stuck. Here's how:
For detailed steps, feel free to read this article: Resolve payroll error PS038.
If you already performed the suggested steps to fix it and the same issue persists, we recommend routing back QBDT Live Support to further look into your account and navigate the root cause of this issue.
Moreover, you can utilize these articles to help you manage your payroll transactions:
If you have additional questions, @jcorderi, never hesitate to come back here. We'll be happy to lend a hand. Keep safe.
Jcorderi - My payroll is processing fine, just shows that there are check modified. All amounts paid tie to the current payroll. The audit trail shows no changes in dollar amounts on modified checks. I called QB help and was told this time that the issue was that when QB Payroll updates, it will retroactively apply tax updates to completed payrolls if there were updates to those payroll periods and that the dollar amounts should not be changed. I was told to make sure I run updates before processing every payroll. In the end I have done that, still get the message stating that paychecks have been modified, but my payroll balances.
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