Why is payroll setup not accepting my state withholding ID number?

Let's get this resolved, pawpawsdog. I'd be delighted to share some troubleshooting steps to fix the issue with setting up a state withholding ID number for your QuickBooks Online (QBO) account.

Beforehand, may I know what state you are trying to set up a withholding ID number? Have you encountered a specific error message while you're in the setting process?

Nonetheless, I suggest signing in as a company admin and making sure to follow the format depending on your state below the Withholding Number field when setting it up.

If the issue persists, we can try accessing your QBO account through an incognito window. The private window will not save any history, making it a good place to identify browser problems. Here are the shortcut keys:

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Once you're in incognito mode, set up your state withholding ID number again using the correct format. If it works, you can return to your regular browser and clear the cache to improve the program's performance. Otherwise, using other supported browsers can be a good alternative too.

I've also added this article to help you identify what specific report you will use to keep track of your books about payroll: Run payroll reports.

If you have further questions or concerns about setting up your payroll preferences in QBO, please don't hesitate to let me know. We are available 24/7 to answer all of them. Have a great day ahead!

I need help I am from Nebraska and I don't have 2 numbers in front of my state id number 

Hello, Nichol. I appreciate you reaching out with your concern regarding your state tax ID number. Having accurate information is essential when setting this up within QuickBooks Online.

In your case, I recommend contacting your tax agency to obtain the correct and complete state tax ID number. They can assist you with verifying these details and making any necessary corrections. 
 

Once you have the complete details, here's how to set this up within the platform:

1. Head to the Gear icon, then select Payroll Settings.
2. Look for the Nebraska tax option and click the Edit icon.
3. Input the necessary details, then hit Save.
    

Moreover, you can create a payroll summary report for future reference. It will provide detailed information on your employee's wages, taxes, deductions, and contributions.

We're still here to support you in ensuring your records are accurate within the platform. I appreciate your proactive approach in addressing this matter, Nichol.