Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Let's get this resolved, pawpawsdog. I'd be delighted to share some troubleshooting steps to fix the issue with setting up a state withholding ID number for your QuickBooks Online (QBO) account.
Beforehand, may I know what state you are trying to set up a withholding ID number? Have you encountered a specific error message while you're in the setting process?
Nonetheless, I suggest signing in as a company admin and making sure to follow the format depending on your state below the Withholding Number field when setting it up.
If the issue persists, we can try accessing your QBO account through an incognito window. The private window will not save any history, making it a good place to identify browser problems. Here are the shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Once you're in incognito mode, set up your state withholding ID number again using the correct format. If it works, you can return to your regular browser and clear the cache to improve the program's performance. Otherwise, using other supported browsers can be a good alternative too.
I've also added this article to help you identify what specific report you will use to keep track of your books about payroll: Run payroll reports.
If you have further questions or concerns about setting up your payroll preferences in QBO, please don't hesitate to let me know. We are available 24/7 to answer all of them. Have a great day ahead!
