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Workforce is still giving error 'Your employer isn't connected to QuickBooks Payroll.' and I have not recevied any updates since I called the issue in weeks ago?

 
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QuickBooks Team

Workforce is still giving error 'Your employer isn't connected to QuickBooks Payroll.' and I have not recevied any updates since I called the issue in weeks ago?

Hi c_davis1969,

 

I've talked to our software engineers about this issue and found out that this investigation (INV-40066) is still in progress. We're unable to provide a specific timeline to when it will be resolved. Rest assured, we're doing our best to rectify the underlying issue as soon as possible.

 

Since you've already reached out to us last week, your account is already added to our notification list. We will be sending you an email once we get this sorted out and I'll also keep this thread updated.

 

Your patience and understanding are greatly appreciated on this matter.

 

Please don't hesitate to visit us again if you need more help in managing your employees in QuickBooks. We're always available here and ready to help.

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