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Hoodsie
Level 1

2012 to 2021 direct upgrade or need to do it in stages?

@Tori B 

 

Can you supply these for each version I need to download in order to upgrade from 2004 premier? Or can I upgrade from 2004 straight to 2015?

SirielJeaB
QuickBooks Team

2012 to 2021 direct upgrade or need to do it in stages?

Hello there, @Hoodsie. Thanks for joining the thread.

 

It seems you posted a relevant question that my colleague , answered. Just in case you haven't notified, you can refer to this link for her response: https://quickbooks.intuit.com/learn-support/en-us/install/re-upgrading-quickbooks-premier-2004-to-qu...

 

Know that the Community is always here if you need further assistance upgrading your QuickBooks Desktop. I'm always here to help. Have a nice day ahead.

dannebi
Level 1

2012 to 2021 direct upgrade or need to do it in stages?

I've installed QB 2012 on a new PC and need to upgrade to 2016, the version my files are in. Are there new product codes, the ones below are invalid. 

 

Thanks

JoesemM
Moderator

2012 to 2021 direct upgrade or need to do it in stages?

Hello there, @dannebi. I'm here to help you upgrade your QuickBooks versions together with the product codes.

 

The product key and license number are unique for each QuickBooks product. You'll want to contact our Customer Support Team for the product codes since we're unable to provide here in the Community.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account and select Continue and then Continue with my account.
  6. Select to chat with us or Have us call you.

 

For complete details, see this article: Contact QuickBooks Desktop support.

 

Also, please note that QuickBooks Desktop 2012 and 2016 are already not supported. Therefore, you'll need to upgrade your file to the 2023 version. 

 

The QuickBooks application has a life cycle of three years. You can install the trial license for QuickBooks. Once done, QuickBooks will ask you to upgrade your company file the first time you open it in your newer version. Once you have the information, install QuickBooks on your computer. For detailed steps, kindly refer to these articles: 

 

 

For reference, I'll be adding this article that contains solutions to help resolve the activation errors: Errors when activating QuickBooks, or adding license and product numbers.

 

If there’s anything else I can help you with, feel free to leave a comment below. I’ll get back to assist further. Enjoy the rest of the day.

cth338mag1
Level 1

2012 to 2021 direct upgrade or need to do it in stages?

Where can I get the trial downloads of 2015 and 2018 to upgrade from 2012 to latest version.

ChristieAnn
QuickBooks Team

2012 to 2021 direct upgrade or need to do it in stages?

Hello there, cth338mag1.

 

Please note that QuickBooks has recently introduced an updated process for upgrading from an older to a newer version. As a result, downloading the 2015 and 2018 trial editions is currently unavailable. Allow me to provide further details about this and ensure you can modify your product smoothly. 

 

The 3-year life cycle is no longer needed when moving your subscription to a later edition, which is why the 2015 and 2018 trial versions are not available. You can now upgrade instantly from QBDT 2012 to 2022, 2023, or 2024, depending on which option you have.

 

When a recent version of QuickBooks is available and you get a message when you open QuickBooks, here's how to upgrade:

 

  1. When you’re ready, select Upgrade Now.
  2. Choose Keep old version on my computer if you want to keep your current QuickBooks. Then, select Let’s go.
  3. Click Open QuickBooks.

 

In case you don't see a prompt to upgrade, you can refer to this article on how you can perform the process: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise. This also provides steps on what methods to be taken if you make a one-time purchase of QuickBooks. 

 

Lastly, you can read this article if you need details on what features are included in the QuickBooks Desktop 2024 release and how you can use them to benefit your business: What’s new in QuickBooks Desktop 2024.

 

It's always a pleasure to have you here in the Community, cth338mag1. Don't hesitate to mention me in the comment section below if you still have concerns related to upgrading your product. Stay safe, and have a nice day! 

cth338mag1
Level 1

2012 to 2021 direct upgrade or need to do it in stages?

I will try this again.  I believe I installed 2022 Enterprise and converted the 2012 file and it wouldn't open. That is why I thought I had to make the interim conversions.

 

Fiat Lux - ASIA
Level 15

2012 to 2021 direct upgrade or need to do it in stages?

@cth338mag1 

Do you need to upgrade from QB Desktop 2012 to 2024?

You may need to use the trial version of 2015, 2018 and 2021. Click on my profile name and you will find our website address to send emails.

henrybrown2515
Level 1

2012 to 2021 direct upgrade or need to do it in stages?

I have 2012 quickbooks pro desktop. I want to upgrade to 2018. I need help.

 

Maybelle_S
QuickBooks Team

2012 to 2021 direct upgrade or need to do it in stages?

Hello there, henrybrown2515.

 

Let me share some details about upgrading QuickBooks Desktop (QBDT) to 2018.

 

Currently, it's not achievable to directly convert your company files from QuickBooks Desktop 2012 to 2018 since both versions were discontinued. Instead, you can convert the file from 2012, 2015, and 2018 to restore it.

 

However, the only available trial version of QBDT is the most recent one (QBDT 2024). To help you get a code to download the trials, I highly recommend contacting our Customer Support Team. They can provide the details and assist you in the upgrade process.

 

Here's how;

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
  3. Type in a short description of your concern, then Continue.
  4. Choose a way to connect with support.

 

For more details about our support availability, refer to this article: Contact Support.

 

Also, QuickBooks Desktop has a 3-year lifecycle, and upgrading it from 2012 to 2018 is a big jump. To avoid data issues caused by feature or version differences, create a backup copy of your file.

 

Alternatively, you may want to explore a third-party application to help convert the data. You can find one by visiting this website: Apps for QuickBooks Desktop.

 

Additionally, check this article that will help you run different reports that cater to your business needs: Understand reports.

 

Feel free to comment below if you have further questions about upgrading QuickBooks. I'm here to assist you.

4Gal
Level 10

2012 to 2021 direct upgrade or need to do it in stages?

@henrybrown2515 

You can use the trial version of QB Desktop 2015 to upgrade your file gradually. Click on Fiat Lux profile name and you will find their website address to send emails.

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