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marzilla
Level 1

CD to install desktop version

Is QBs still selling CDs for their various versions?  My company wants to buy the Pro Plus 2021, but our internet download speeds are so awfully low that we are often frozen/locked up.  So we would need to install this program the old-fashioned way, with a disk.  Any help?  Thank you.

Solved
Best answer June 20, 2021

Best Answers
Jen_D
Moderator

CD to install desktop version

Thanks for posting here about this installation concern, @marzilla,

 

When you order through our sales website, we only provide the installation numbers without a disc. But don't worry, I can share some alternatives on how you can get an installation disc for QuickBooks Desktop.

 

You can place an order with a representative from our Sales Team and request for a disc to be shipped for you. To get our support, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

 

There are also authorized retail stores, like Ebay or Costco, where you can purchase the Desktop package with a disc. You can visit the physical store or contact their customer service to ensure you're getting the correct or legit product. Be mindful of any fraudulent activities when purchasing from a third-party seller.

 

Also, we do not process orders or assist any account-related concerns in this page. Do not provide or post any personal information for your safety.

 

Please post here again if you have other questions or concerns about QuickBooks installation or any related topics. I'll be right here to back you up. Have a wonderful day!

View solution in original post

2 Comments 2
Jen_D
Moderator

CD to install desktop version

Thanks for posting here about this installation concern, @marzilla,

 

When you order through our sales website, we only provide the installation numbers without a disc. But don't worry, I can share some alternatives on how you can get an installation disc for QuickBooks Desktop.

 

You can place an order with a representative from our Sales Team and request for a disc to be shipped for you. To get our support, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

 

There are also authorized retail stores, like Ebay or Costco, where you can purchase the Desktop package with a disc. You can visit the physical store or contact their customer service to ensure you're getting the correct or legit product. Be mindful of any fraudulent activities when purchasing from a third-party seller.

 

Also, we do not process orders or assist any account-related concerns in this page. Do not provide or post any personal information for your safety.

 

Please post here again if you have other questions or concerns about QuickBooks installation or any related topics. I'll be right here to back you up. Have a wonderful day!

Fiat Lux - ASIA
Level 15

CD to install desktop version

@marzilla 

Where is your company located? You may purchase the one time license thru your local partner and ask them to upload the installer to GDrive. Sometimes we help our clients with an unreliable internet connection with this method. Downloading file from Gdrive is more reliable.

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