Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
We're on Quickbooks Desktop 2019 Pro Plus. We have a quickbooks company file with 10 years worth of info at 424000kb. The business team regularly experiences 6190, 816 errors. We do not want to start a completely new company file, because they will still have to go back in years frequently and will experience the same errors. Is there a way to get the past year or two isolated and start a new file from there? What are our options?
Hi, Thompson.
Ten years worth of information can be a lot of records, and I appreciate your loyalty to QuickBooks. I'm here to help you fix the error 6190, 816 and work with QuickBooks smoothly.
Error codes 6190 and 816 happens when another user is logged in to the company file in a single user mode. To isolate the issue, please make sure to update your QuickBooks to the latest release to fix common issues with your file. From there, disable multi-user access. Here's how:
Once done, create a backup copy of your company file. Then, download and install QuickBooks Tools Hub, then run the Quick Fix my Program. This is a built-in tool that auto-detects and auto-fix data damage issues within QuickBooks.
For additional troubleshooting steps, you can check out these links:
On the other hand, yes, you can get your past year/s data to start a new file. However, you need to prepare big storage that's capable of saving larger data.
Another option is to reduce your file size but leaves all the detailed transactions. You can use this link as your guide: Use the Condense Data utility.
For additional resources, while working with QuickBooks in the future, you can review the topics from our help articles.
If you have any other questions, please let me know by adding a comment below. I'm more than happy to help. Keep safe!
"On the other hand, yes, you can get your past year/s data to start a new file. However, you need to prepare big storage that's capable of saving larger data. " How would I do this?
Thanks for getting back to us, @athompsoncmc. Let me be your guide today. I understand that you don't want to start a completely new company file. You don't have to do that.
The good thing is you can copy and use everything such as your accounts, lists (customers, vendors, items, etc.), templates, and preferences from an existing company file to get started.
All you have to do is to create a copy of your existing company file. Then, condense the file to remove all the transactions. Get more insights through this help article: limitations when condensing your data.
First off, back up your company file, then follow the steps below to create a copy of an existing company file:
You can now start fresh by deleting the transactions QuickBooks also copied over. Here's how:
After that, all transactions should be removed. Now, check your accounts by running a Transaction List by Date report to check if your accounts are empty. Otherwise, edit and delete them.
I'll be here to answer and help if you have more questions. Have a great day!
Have you tried to run the Condense Data utility? If your condensed file is still larger than > 200 MB, you may have 2 options:
1. Purchase a 3rd party condense service.
2. Run the condense utilize to split the file.
Another option is to SuperCondense your data file.
You could look at using a 3rd party service provider who can do a condense of your file. Some of them offer a guaranteed service as well.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here