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Level 1

Display issues with shortcut icons on the home screen

I am running QB Pro 2016. My shortcut bar appears and works just fine, but the shortcut icons do not appear on my home screen in either business I have created. The screen is completely blank. How do I add the shortcuts (such as pay bills, create invoices, etc.) to my home screen?

Solved
Best answer 12-10-2018

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Level 15

Display issues with shortcut icons on the home screen

If you are saying the home page does not display, check menu edit>preferences > desktop >my pref tab and see if show home page is checked - and/or use menu company>home page

otherwise check this

http://support.quickbooks.intuit.com/support/Articles/SLN41800


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Level 15

Display issues with shortcut icons on the home screen

If you are saying the home page does not display, check menu edit>preferences > desktop >my pref tab and see if show home page is checked - and/or use menu company>home page

otherwise check this

http://support.quickbooks.intuit.com/support/Articles/SLN41800


View solution in original post

Highlighted
Level 1

Display issues with shortcut icons on the home screen

Thank you for your help. Turns out that since I'm working off of a 4k computer the resolution doesn't work with QB. Therefore the homepage will not display correctly.
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Level 1

Display issues with shortcut icons on the home screen

me too. so annoying.  QB do you have a patch for this? should work with 4k hi rezzz
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Community Manager

Display issues with shortcut icons on the home screen

Hi there @jllcmsprl 

 

See if any of the suggestions in the following article help.

 

QuickBooks Desktop display issues

 

It's an older article, but some of it may still apply.

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