cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

Display issues with shortcut icons on the home screen

I am running QB Pro 2016. My shortcut bar appears and works just fine, but the shortcut icons do not appear on my home screen in either business I have created. The screen is completely blank. How do I add the shortcuts (such as pay bills, create invoices, etc.) to my home screen?

Solved
Best answer 12-10-2018

Accepted Solutions
Established Community Backer ***

If you are saying the home page does not display, check m...

If you are saying the home page does not display, check menu edit>preferences > desktop >my pref tab and see if show home page is checked - and/or use menu company>home page

otherwise check this

http://support.quickbooks.intuit.com/support/Articles/SLN41800


4 Comments
Established Community Backer ***

If you are saying the home page does not display, check m...

If you are saying the home page does not display, check menu edit>preferences > desktop >my pref tab and see if show home page is checked - and/or use menu company>home page

otherwise check this

http://support.quickbooks.intuit.com/support/Articles/SLN41800


Not applicable

Thank you for your help. Turns out that since I'm working...

Thank you for your help. Turns out that since I'm working off of a 4k computer the resolution doesn't work with QB. Therefore the homepage will not display correctly.
Not applicable

me too. so annoying.  QB do you have a patch for this? sh...

me too. so annoying.  QB do you have a patch for this? should work with 4k hi rezzz
Community Manager

Re: How do I add the shortcut icons to the home screen?

Hi there @jllcmsprl 

 

See if any of the suggestions in the following article help.

 

QuickBooks Desktop display issues

 

It's an older article, but some of it may still apply.

Need to get in touch?

Contact us