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norokguy
Level 2

Hard drive corrupted desk top pro 2021

How do I reinstall or upgrade QB to my new computer?  I have a backup file but is dated further back than what I believe I've recently saved.

2 Comments 2
JamaicaA
QuickBooks Team

Hard drive corrupted desk top pro 2021

There's no need to move the discontinued version to your new computer, norokguy. You can directly upgrade QuickBooks Desktop instead or have your license information handy for the reinstallation. Let's go through the details below and transfer your data.

 

Given QuickBooks Desktop Pro 2021's discontinuation, you can reinstall it on the new computer if you have the original installation file or CD. You'll also need to register again using the existing license and product numbers. Since this version is no longer supported, we're unable to assist with the process and data recovery for the corrupted hard drive.

 

However, you'll be required to reinstall the old version in a different folder to restore the backup if you download the new version on top of the old one. Conversely, you can purchase the latest QuickBooks Desktop release on the new computer by contacting our Sales support team or downloading QuickBooks Desktop. We encourage you to consider QuickBooks Desktop alternatives as Intuit will no longer sell new Pro subscriptions as of October 1, 2024.

 

Check out this article to learn more about the program's future and the available subscriptions: Common QuickBooks Desktop questions.

 

Moreover, I recommend creating a new backup file to ensure you get updated information from the old computer. Otherwise, you need to rebuild the missing data manually in QuickBooks after the restoration. Once ready, start moving your company files to another computer.

 

Furthermore, scan this reference for the limitations and reminders when transferring between different locations and systems or computers: Company file compatibility with QuickBooks Desktop when upgrading.

 

Lastly, update your company files to a new version of QuickBooks Desktop to ensure compatibility.

 

Keeping your QuickBooks Desktop version updated can significantly contribute to your business efficiency, security, and compliance. For further inquiries besides upgrading and restoring data, please let me know by clicking the Reply button below. We'll be here to make your experience worthwhile.

Chrea
Level 8

Hard drive corrupted desk top pro 2021

@norokguy 

Can you secure any QBW, QBB or ADR files from your corrupted hard drive?

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