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Join nowHello there, @plearman.
I'll make sure you're QuickBooks Online data is converted to the desktop version, please follow the steps below.
To get started, let's review the export limitation process for your guidance. Once done, please use the Internet Explorer browser when exporting data to desktop:
For more detailed steps about converting data is found in this article: Export your QuickBooks Online data to QuickBooks Desktop
Also, I've attached our help article where you can find more topics about setting up QuickBooks Desktop. Please check it out.
Keep in touch if you need anything else. I'll be right here to help.
If the data file has more than 350,000 targets, the file will need to be SuperCondensed
first. It can then be converted to QBO.
The SuperCondense service will shrink the size of your data file to almost 50-80% of
the original file size which boosts performance, offers stability, speed and keeps you
under the under the 14,500 name limit for Pro/Premier, helps you upgrade to new
versions of QuickBooks easier and also enables you to convert to QuickBooks Online
with ease.
Use a professional third-party conversion provider for a solution or PM me for more information.
Hi @ministerfind, I wanted to make sure you're able to get back up and running.
Thank you for sharing the steps you tried to get your company file working. Since the migration tool keeps on lagging and it's not working as expected, I recommend contacting our Data Services Team.
With their tools, one of our specialists can help you convert your company data so you can start working on the online version. To contact our dedicated team online, you can use the following instructions outlined in this article: How do I contact QuickBooks Data Services?
I'm adding this reference with the tips and topics you can use while keeping your business growing with us: Get Started with QuickBooks Online.
It'll always be my pleasure to help if you have any other concerns besides working with QuickBooks. Please let me know by clicking the Reply button and leaving a comment below. Take care and stay safe!
Do you need to migrate data from QB Online US version to QB Desktop US version? Which QB Desktop year version do you have?
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