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Africa Accounting
Level 1

How to restore the file

I'm trying to restore the files but can't . After choosing where to save newly restored QB file, nothing happens.  Until yesterday I normally can restore the files, however today this problem has occurred.

2 Comments 2
Fiat Lux - ASIA
Level 15

How to restore the file

Create a dummy file, open it and create the backup file of it. Try restore that file to compare.

SarahannC
Moderator

How to restore the file

Hello there, Africa Accounting.

 

You can take Fiat Lux - ASIA suggestions above or create a back up copy and follow the steps below to restore your company file successfully. You'll need to open first QuickBooks and log in as administrator to your company file.

 

  1. Go to the File menu.
  2. Select Create Copy.
  3. Click Portable company file and click Next.
  4. Select Desktop in the File Explorer.
  5. Hit Save. Then, OK.

 

Once done, restore a portable copy of your company file. Here's how:

 

  1. Select Restore a portable file under the File menu. Then, select Next.
  2. Select the file you would like to restore (it should have the extension .QBM) and click Open.
  3. Click Next.

 

You may want to visit the articles below to learn more about managing QBDT:

 

 

Let me know if you have other questions. Take care always and stay safe.

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