I need a human to reach me please. I need tech support please
Thanks for bringing this one to our attention, grant7.
I appreciate the time and effort you've spent to reach out to our chat support agents. I'll personally share your feedback with our Customer Support Team regarding this one. We'll be able to take action on improving our customer service.
We have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. In this case, I'd suggest requesting a callback from our support agent. This way, you won't have to wait on the line.
Click the Help icon on the top right.
Tap the Contact Us button at the bottom.
Enter a short description of your concern.
Choose Get a callback to connect with our support.