Hi there, ybukhman1.
Allow me to help and ensure your multi-user network is properly set up.
On a multi-user network, one computer hosts your company files. This is your server computer. Computers that connect to your network that don't host your company files are called work stations.
Here are the following reasons why QuickBooks multi user mode isn't working:
- QuickBooks is not installed on the server.
- Possibly that the hosting settings are not properly configured.
- Firewall or antivirus software is not allowing communication between user computers.
- The database server is unable to open the company file.
- Windows file permissions are not properly set.
To fix this, we need to perform some troubleshooting steps. First, check your server computer's folder permission. This way, we can make sure that the folder holding your company file has the right Windows permission to be shared over the multi-user network.
Second, ensure that the QuickBooks Database Server Manager is installed on your server computer. You also need to map the drive if your company file is stored on a network drive.
After that, adjust your Windows firewall and security settings so your QuickBooks and Database Server Manager can be run on your network.
For the complete information about the multi-user set-up and how to fix multi-user connection errors, you can use this articles below:
Let me know how this goes or if you need further assistance regarding multi-user mode in QuickBooks Desktop. I'll be checking this thread for your response. Have a wonderful week!
