Premier Accountant Edition 2010 to Current Desktop Version

1. What kind of business they run? If they are not an accounting firm, they can use QB Desktop 2024 Pro Plus or Premier Plus.

2. They can try upgrading to QBD 2012, 2015, 2019, and 2021 gradually. Contact me in private and we can share the trial code.

They are not an accountant firm, its a construction business and I'm not entirely sure how they ended up with an Accountant Edition.  It sounds like Pro or Premier would be OK.

With regards to the upgrade path, is it as you have laid out, they have to go from 2010>2012>2015>2019>2021>2023?  That seems like a lot.  I'm trying to find a definitive answer on this.

1. QB Desktop 2024 Premier Plus (not Pro Plus) is suitable for a construction business.

2. We can help to upgrade their company file and they will get an upgraded file ready to open in QB Desktop 2024.

Thank you for those answers.

I would like to hear a definitive answer on the upgrade path.  It seems like you are a service provider who would be willing do perform the upgrade for a fee.  We could indeed pursue that path, however I want to know if there is an official answer from QB in which an end user could do it themselves.  It seems the licensing of the "interim versions" is the crux of the issue here and I'd like an answer on that.

I'm glad you reached out with your questions about upgrading your client's QuickBooks software. Let me share some information about it and get you going.
 

Since QuickBooks has a 3-year life cycle, you'll need to update your file gradually, just like Fiat Lux suggested. Aside from that, you can also follow this upgrade path, 2010>2013>2016>2019>2023.
 

While it may seem like a lengthy process, going through the intermediate versions ensures a smooth transition and compatibility with the latest features and improvements. The reason for this is that Premier Accountant Edition 2010 is outdated, and if you don't upgrade, you won't have access to live technical support if you run into problems.
 

Before updating your 2010 company file, make sure to make a backup to save your accounting data.

To update your company file so it works in newer versions of QuickBooks Desktop Pro, Premier, or Enterprise, you can refer to this article that details the process: Upgrade your company files after switching to a new version of QuickBooks Desktop.

If you experience issues when opening your 2010 file in the 2023 version, I suggest reaching out directly to our QuickBooks Support team. They have all the necessary tools to pull up your account and can provide you with the necessary guidance to ensure a successful upgrade.

I've added these articles for additional information when upgrading your version of QuickBooks Desktop:  

• Upgrade QuickBooks Desktop Pro, Premier, or Enterprise   
• Company file compatibility with QuickBooks Desktop when upgrading

Feel free to leave a reply below if you have additional questions or clarifications. The Community team is here to answer them for you.

Hi Nicole, thank you for that answer.  However, one key piece of information was left out.  

If the client has to go from 2010>2013>2016>2019>2023 then how do they obtain licenses to install 2013,2016,2019 at least temporarily to upgrade the company files?  I would assume that their 2023 key would not be able to activate those 3 intermediate versions.  So, is there a way an end user could do this themselves without having to buy 2013,2016,2019 and only buying 2023?  Or, is there no other option but to buy all these versions, or pay a 3rd party company to perform the updates as they already own those licenses?

Thanks for following up on this thread, sterod8832.

I want to make sure you're able to update to the most recent version of QuickBooks Desktop for your client.

In this instance I recommend reaching out to the Desktop Support Team. Agents have specialized tools, like the ability to share your screen, to assist you through the process of updating and converting your data over to the newest version. Here's how to get in touch with the team:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue.
6. If you have more than one account, select the account you want to use and then Continue.
7. Select to chat with us or have us call you.

The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop support

You'll also want to be sure to create a backup copy of the data before any other action takes place. Please feel free to reach back out if you have any other questions.

I tried that, and they suggested I call the sales team, which makes no sense, but I did it anyway, and the sales team suggested trying to ask in the community.  I find it odd that such a simple question cannot be answered directly.  I cannot possibly be the first person to ask this question.

@Nicole_N I'd really appreciate if you could answer the final question I had.  You're the only one who came close to answering my questions.  Thank You

@Nicole_N Please answer

Let me share an alternate solution to your concern, sterod8832

In addition to creating a backup copy of the company file (mentioned by Nicole_N), let's also make sure your computer meets the system requirements. This way, it's compatible with your setup and provides the best QuickBooks experience. See the following for the complete details:

• System requirements for QuickBooks Desktop 2023 
• System requirements for QuickBooks Desktop 2024 

Before performing any troubleshooting steps, I recommend printing your financial reports. Then, compare the data to the ones in your new QuickBooks version.

In regard to upgrading the desktop program, you'll no longer have to update the company file based on the upgrade path. When you open QuickBooks Desktop (QBDT) 2010, you'll see a message to upgrade it. 

When you're ready, choose Upgrade Now. Then, follow these steps to complete the process.

1. Select Keep old version on my computer if you want to keep your current QuickBooks. 
2. Choose Let’s go and QuickBooks downloads, installs, and activates the new version for you. It updates your company file(s).
3. Once completed, click the Open QuickBooks button.

If you're unable to see the notification, configure the desktop program to bring back all one-time messages. For detailed instructions, see this article: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise. Proceed directly to this section: If you don’t see a prompt to upgrade your QuickBooks subscription. It contains solutions on how to handle other upgrade-related issues. 

Next, update your company file so it works smoothly with the new QuickBooks version. After setting up everything, you can go over this article to learn more about the features and tasks you can do using the program Get started.

You can also save the Community guide in your browser for future use. There, you'll find answers to any accounting questions and resources to help your business thrive.

Keep in touch if you have clarifications about upgrading your QuickBooks. I'm always ready to assist you further. 

This was not helpful at all, I'm sorry.  All I really want is an answer to the last question I posted about licensing interim versions.

Hello there, sterod8832.

Thanks for getting back to us. I'm here to help ensure you can upgrade your QuickBooks Desktop (QBDT).

In the steps shared by my colleague Rasa-LilaM above, you won't need to acquire licenses for the versions 2013, 2016, 2019, and 2023. Additionally, you won't have to update the company file according to the upgrade path. All you need is the license for the version you desire, which in your case is 2023.

If you don't see the Upgrade Now option in your QBDT 2010, change your one time message prompts in the Preferences. Here's how:

1. In QBDT, go to the Edit menu at the top left, then select Preferences.
2. Click General, then select My Preferences.
3. Select Bring back all one time messages and then OK.
4. Close, then reopen QuickBooks. You’ll have the prompt to upgrade your QuickBooks subscription.

You can get the latest version of QBDT from the QuickBooks Desktop Manager. You can select and install all your QuickBooks products.

For further guidance with the process, consider checking out this article: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

You can also visit our website for tips and resources you can use in the future: Self-help articles.

Please leave a comment below if you have additional questions about this or anything else. I'm more than willing to assist. Keep safe.

@sterod8832 

All I really want is an answer to the last question I posted about licensing interim versions.

We can share the trial codes if you prefer to upgrade your data by yourselves.

Thanks, I may take you up on that.  I was just fine until @FritzF stated that the interim upgrade isn't needed.  So now I have you and Nicole telling me to do it in 3 years increments, 2010>2012>2015>2019>2021>2023 and then I have FritzF stating that you can upgrade in one shot using 2023 only.  So, why two answers?  Are both correct and you can do it either way or is someone here wrong?

@sterod8832 

We have done this many times on our own machines or guided our clients to do so. You should know, their technical support team can only be contacted by phone. You rarely get technical details here from their technical staff.

I can see that, getting the answer to my question should not be this difficult.  I have a feeling I'm not going to get it.  Please send me a PM with your price to upgrade one company file from 2010 to 2023.

@sterod8832 

They disabled the private messaging feature in this community platform less than a year ago. Click on my profile name and you will find our website address to send an email to.