Thank you Jamie KR!

I simply followed your lead and turned on XPS Document writer:

I went to Control Panel > Programs and Features > Turn Windows Features on or off, scroll down the list, and make sure the Microsoft XPS Document Writer is checked.

And could subsequently send invoice pdf again (after upgrading from Win10 to Win11).

It took me a wasted hour following intuit instructions, scrounging around doing google searches, until I found your fix.  Shame on intuit.

I'm milking it with my 2019 version and your trick got it to work on my new laptop with Win11.

Thank you for posting this!  

I tried the repair program and all the steeps QB suggested and nothing worked.  I even spent a good 40 min with a Geek at BB and he couldn't figure it out.  

The weird thing is that I could save PDF's with other programs...

I'm milking it with my 2019 QB Pro version and your trick got it to work on my new laptop with Win11.

Thank you for posting this!  

I tried the repair program and all the steeps QB suggested and nothing worked.  I even spent a good 40 min with a Geek at BB and he couldn't figure it out.  

The weird thing is that I could save PDF's with other programs...

Thank you very much!  Was starting to get frustrated with the fixes suggested.   Much appreciated.

Jamie KR,

Deep thanks for solving my inability to email pay stubs after upgrading to Windows 11 in September 2024. You saved me hours of time, which I really appreciate.

Best, Mary Carr

Thanks for providing the solution. It worked to fix the issue on Quickbooks 2021 Desktop when I reinstalled it on Windows 11. Good Job!

I had the exact same problem.  I was able to simply type "Windows Features" into the Windows 11 search bar, it brough up the list of features, and sure enough the Microsoft XPS Document Writer wasn't checked.  Once that was turned on, I was able to create PDF invoices with no problem.  Thank you VERY much for sharing your solution!

Awesome Thanks!

I spent a few hours on it then I found this post!

Took 30 seconds to fix.  

THANK YOU

THANK YOU!  After hours of trying to fix it I found your post and fixed it within 30 seconds!

Awesome