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Thanks for the quick response. It turns out this is a browser-dependent issue. PNC connection/login failed with Chrome (with the UI error message noted in the original post). But it worked fine on Firefox, and I'm now back up and running.
Thanks for the quick response. It turns out this is a browser-dependent issue. The error first appeared when using Chrome. Switching to Firefox, the login/reconnection to PNC was successful.
Hi @catherderaa,
Our engineers are already aware of this and are still working on getting this issue resolved.
Meanwhile, I suggest contacting our Customer Care Support so we can add you to the list of affected users. This way, you'll be notified if an update is available.
I'm also sharing with you our page about banking and bank feeds for your reference.
Feel free to swing by anytime if you have questions. I'll be around to help. Thanks for posting and have a good one.
Thanks for the quick response. It turns out this is a browser-dependent issue. PNC connection/login failed with Chrome (with the UI error message noted in the original post). But it worked fine on Firefox, and I'm now back up and running.
Thanks for the quick response. It turns out this is a browser-dependent issue. The error first appeared when using Chrome. Switching to Firefox, the login/reconnection to PNC was successful.
It's requiring a javascript bundle from assets.adobedtm.com, which is an adobe tracking site. If you've got anything that protects your privacy, it is likely blocking this call. Failing to load the bundle causes the UI error seen in the original comment.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here