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Created with Sketch. The QuickBooks Community will be unavailable for approximately 1 hour beginning at 10:00 PM PDT on Wednesday, August 14th for database maintenance. All community forums will be unavailable during maintenance but feel free to browse our Support articles for help in the interim.
Rea_M
Moderator
Moderator
‎November 06, 2021 10:25 AM

Can't open Quickbooks Desktop Accountant 2022

This isn't the kind of experience we want you to have while working on QuickBooks Desktop (QBDT) 2022, @bib1. That's why I'm here to guide you on the next step you need to take care of this matter.

 

I appreciate you for performing the suggested resolutions above. Since the Community is a public forum, and we'll need to collect some personal information to investigate why you're unable to open QBDT 2022 files, I encourage you to reach out to our Technical Support team. They can create a case to examine the cause and get the issue fixed in no time. Here's how:

 

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
  4. Choose a way to connect (Chat or Callback). 

 

In keeping with this, I'm adding this article to further guide you in managing the growth of your business using QBDT: QuickBooks Help Articles. It includes topics about account management and then you can click the + More topics button to view other subject matters like reports and taxes. You can also watch video tutorials to learn your way around the program.

 

If there's anything else that I can help you with installing and opening QBDT, please let me know in the comment section below. I'm always around ready to help.

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Mountainhorse
Level 2
‎November 06, 2021 11:32 AM

Can't open Quickbooks Desktop Accountant 2022

I received the email to sign in to my account and upgrade from 2021 to 2022 premiere.  When I sign in and click "download", the icon spins for a second and then nothing downloads.  I was able to contact support and they told me to totally uninstall 2021 and then the download will work.  WRONG.  Now I have nothing on my computer.  It will not download from the intuit site.  

 

I work during the week and am not able to reach support by the time I get home.  Can anyone help?

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Rasa-LilaM
QuickBooks Team
QuickBooks Team
‎November 06, 2021 01:33 PM

Can't open Quickbooks Desktop Accountant 2022

Hello there, Mountainhorse.


I appreciate you for performing the initial steps in trying to install your QuickBooks Premiere 2022. Let me provide some information on why you’re unable to find or open the desktop program.


 This unusual behavior is already reported to our engineers. Rest assured, they’re working to resolve the issue as soon as possible. This way, our customers can use QuickBooks Desktop 2022 in no time.


Since you’re unable to get the download to work, I recommend contacting our Technical Support Team to help sign up to the list of affected users. Adding you to the notification list ensures you’ll receive email updates about the investigation.


Here’s how:

 

  1. Press the Help icon at the top menu bar to select QuickBooks Desktop Help F1.
  2. Scroll down to the bottom of the window and click the Contact us link.
  3. When the Contact Us screen opens, go to the Tell us more about your question section and enter the issue in the field box. For example, cannot open QuickBooks Premiere 2022.
  4. Click the Search menu and choose the support options: Call us to speak with an agent or Message Us for real-time support.
  5. Then provide this number to speed up the process: INV-63664.

 

Let me share this article to learn more about the support hours and types for each QuickBooks version: Contact QuickBooks Desktop support. It includes the specific time you can reach out to our specialists.


I want to make sure you’ll get the most out of the latest QuickBooks version. That’s why I’m adding this article for future reference: What’s new in QuickBooks Desktop 2022. It lists all new features to help automate and streamline your daily accounting tasks.


Tap the Reply button if you still have additional questions about the installation process or opening QuickBooks. I’m always ready to help and make sure this is taken care of for you.

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