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Bobic39
Level 1

Error 3371

Just got through transferring all my stuff from the old computer to the new one. I have Quickbooks 2023 on the old computer. After the transfer the Quickbooks won't initialize because the license did not or won't transfer, So how about Quickbooks emails me my license or otherwise lets me get it to my new computer so I can get back to business

2 Comments 2
AnneMariee
QuickBooks Team

Error 3371

Thanks for taking the time to post in the Community, Bobic39.

 

Let's work together to fix Error 3371 in QuickBooks Desktop so you can get back to business.

 

Sometimes, when you open QuickBooks Desktop, you might see one of these error messages pop up.

 

  • Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
  • Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
  • Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.

 

In order to fix the error, you'll need to utilize the QuickBooks Tool Hub's error fix feature. Start by closing QuickBooks, and then proceed to download the latest version of the QuickBooks Tool Hub. After installation, launch the Tool Hub and follow the instructions provided to resolve the error.

 

  1. In the QuickBooks Tool Hub, select Installation Issues.
  2. Choose 3371 Error Fix.
  3. Click OK.
  4. Start QuickBooks Desktop and open your company file.

 

You can also check out this article for another solution to fix the issue: Fix Error 3371: Could not initialize license properties.

 

For future use, here's a helpful resource about running reports to provide a comprehensive overview of your business: Understand Reports.

 

Please don't hesitate to reach out to us if you have any further concerns regarding transferring your files to QuickBooks. Our Community is always here to help.

4Gal
Level 11

Error 3371

@Bobic39 

Login to CAMPS and check you license status.

https://camps.intuit.com

 

 

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