Fetching your data

I'll share some troubleshooting steps to resolve this unexpected login error, fullerpc.

Let's access your QuickBooks Self-Employed via a private window. This helps us determine if there's an issue with the browser. Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

If you’re able to log in to your account, I’d suggest clearing your regular browser's cache. If the issue persists, I recommend using other supported browsers. That way, we can see and check if this is a browser-integrated issue.

Also, you can log in to your account using our mobile apps. You can get them using these links:

• Android - https://play.google.com/store/apps/details?id=com.intuit.qbse&hl=en
• IOS - https://itunes.apple.com/us/app/quickbooks-self-employed-mobile/id898076976?mt=8​

Additionally, I've included our QuickBooks Self-Employed Overview for reference. From there, you're able to see how the program helps you track everything throughout the year.

Please come back and keep us posted on your progress in getting this error message resolved. I'm always here to help. Take good care.