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darrickunderwood
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

I need to reinstall Quickbooks Desktop Pro 2020 on my laptop.  A new harddrive was put in the laptop to replace the other one.  I also need to restore my backup file.

 

15 Comments 15
DivinaMercy_N
Moderator

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Welcome to the QuickBooks Community, @darrickunderwood.

 

Let me help you to reinstall your QuickBooks Desktop (QBDT). Please follow the steps below:

 

First, you'll need to download QuickBooks Desktop Pro 2020.

 

Once the download is finished, let's proceed to install your software:

 

  1. Open the file you downloaded (QuickBooks.exe).
  2. Follow the onscreen instructions. Accept the software license agreement and then select Next.
  3. Enter your Product and License numbers. If you don't have your license number and product number with you, visit this link for the steps in finding your license information
  4. Then select Next.
  5. Decide which install type is right for you.

 

When the installation is completed, QuickBooks will ask you to activate and update it. 

 

Once done, let's restore the backup copy of your company file. Here's how:

 

  1. Open your QuickBooks, go to the File menu and select Open or Restore Company.
  2. Select Restore a backup copy and then Next.
  3. Choose Local Backup and then Next.
  4. Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
  5. Pick a folder to decide where to save your restored company file. Then select Open.
  6. When you're ready, select Save. If you see any messages about possibly overwriting your data, select the option that best fits your needs. Don't overwrite anything unless you know you want to.

For more details, see this article link: Restore a backup of your company file.

 

To know more about QuickBooks Desktop, please visit our QuickBooks Desktop user guides. This consist of do-it-yourself articles, training, etc.

 

Don't hesitate to post a reply below if you have further QuickBooks concerns. I'm always here to help you. Stay safe and take care.

cayenne1227
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

i have tried reinstalling the software after a computer restore and it keeps telling me my license and product codes are invalid

Fiat Lux - ASIA
Level 15

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

@cayenne1227 

Make sure you are using the correct installer to accept your license code. You may verify it in your CAMPS.

https://camps.intuit.com/app/selfservice/index.html

 

 

cayenne1227
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

where do I find the installer?

Fiat Lux - ASIA
Level 15

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

radar2
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Need to install QB Pro 2020 on my laptop.

 

MaryLandT
Moderator

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

I'm here to help install QuickBooks Desktop Pro on your laptop, radar2.

 

Before you start, you need to consider checking the system requirements needed to run the program. Here's a link for your guidance: System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0.

 

After checking the system requirements, please open this link to download the installer: https://downloads.quickbooks.com/app/qbdt/products.

 

Once you open the link, you'll be asked to select a country. Then, follow these steps:

  1. Choose where you want to use QuickBooks on multiple computers, then Next.
  2. Select your county, the product, and the version.
    install QBDT Pro 2020.PNG
  3. Click Search.
  4. Click Download and save the file somewhere you can easily find it.
    install QBDT Pro 2020 1.PNG
  5. Prepare the product and license number.

Then, install the software by opening the file QuickBooks.exe. You can refer to this link for detailed steps: Install QuickBooks Desktop.

 

In case you run into some issues, check out this article for the solution: Fix QuickBooks Desktop install errors.

 

Here' also a tutorial to help you get started with QuickBooks: Learn product basics and get st up for success.

 

Stay in touch with me if there's anything else you need with QuickBooks. I'll be right here to help you.

mikejudd
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Our computer crashed.  When we enter the license number and product number for the last quickbook we purchased on 04/06/2020, it says it is incorrect.  We need the download in order to reinstall our files.

Rose-A
Moderator

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Sending good vibes to you, mikejudd. I'm here to help ensure you're able to download QuickBooks and reinstall your files.

 

Before downloading QuickBooks, it is important to know the necessary system requirements. This will ensure that QuickBooks is compatible with your computer and will help avoid problems when you start using the program.

 

After that, you can locate and verify your license and product number through the Products & Services section by logging into CAMPS. Here's how:

 

  1. Sign in to camps.intuit.com.
  2. Find your QuickBooks Desktop Mac 2021 subscription in the Products & Services list.
  3. Hit Details. You'll find the license and product number from there.

 

Then, start downloading the program by following the steps below:

 

  1. From the Downloads & Updates page, select your product and version.
    z.PNG
  2. If you don't know what version you use, see Not sure what version you use? Select Download.
  3. See How to Install QuickBooks Desktop (for Windows) or check out this quick video.

 

Once done, you can restore your company files. To keep your account organized, check out this article: Manage your QuickBooks Desktop subscriptions and services. This will provide you more information on what other details you can find here regarding product-related concerns.

 

Kindly update me on how things go by adding another comment below. I want to make sure you're able to download your QuickBooks and reinstall your files without errors. I'm here if you need further guidance. Have a great day! All the best.

gott
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

i have 2019 qb online and need to reinstall on a new laptop (hard drive failed). this would be a new install and download.

gott
Level 1

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

i don't have access to lic. number for install. not retrievable off of computer

Fiat Lux - ASIA
Level 15

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

@gott 

Login to your CAMPS as mentioned by Rose-A to find your license information. Otherwise, Support won't recognize your license and you should purchase a new license. 

MAGICWOOD
Active Member

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Has anybody got a solution to reinstall quickbooks pro desktop 2020. Lost my digital copy I bought a few years ago. Still have the key. Mine has become corrupt and searched all 6 hard drives for a copy. I need to either replace my hard drive where it is installed or format the drive and start over. Been having issues with it opening to a 1 inch window tab in windows 10 or it will open with the home screen a 2 inch square and I have to tell it to go to full screen. Been using QB Pro for 15 years about. Do not want to go to a cloud based QB.  I need help getting this to reinstall. Any ideas. Intuit does not seem to have a way to get a copy. They do have my key still on my Intuit page.

Chrea
Level 4

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

FateCandylaneT
QuickBooks Team

Reinstall Quickbooks Desktop Pro 2020 and restore from backup? I do not have a cd driver in the laptop.

Reinstalling your QuickBooks Desktop account can help you keep going in managing your business, Magicwood. I'll explain input about this.

 

In QBDT, if you were able to secure an online backup file with our Intuit Data Protect service, you can reinstall QuickBooks in a compatible system and restore your data by selecting View Backup History from there.

 

online backup.png

 

Additionally, you can refer to the information shared by MaryLandT above for a more detailed process when downloading the program.

 

However, if you're unable to access and acquire the online backup file, it's best to contact our Customer Care Team to help provide real-time assistance in securing your data and guide you on how to restore them efficiently.

 

Here's how to reach them:

 

  1. In your QBDT account, go to Help and select QuickBooks Help/Contact Us.
  2. Choose Contact Us and enter a brief description of your issue or enter. Then, Continue.
  3. Sign in to your Intuit account, choose Continue, and then Continue with my account.
  4. We'll email you a single-use code. Enter your code and select Continue.
  5. Then, select Chat with us or Have us call you.

 

In case you run into some issues, feel free to check out this reference: Fix QuickBooks Desktop install errors.

 

Furthermore, to keep your account organized, you can utilize this guide: Manage your QuickBooks Desktop subscriptions and services. This will provide you with more insight into product-related concerns.

 

I'll always be around on this thread for any additional queries when reinstalling your desktop file. Just let me know in the comments below. Keep safe.

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