What do I do when the payroll checks won't print?

Hi pathwayspsych,

Please help us understand why you're not able to print your payroll checks. Are you getting an error or prompt? Is there an issue with your printer? Are you able to view the paychecks?

We're just right here to help you get back on track.

There isn't an error the paychecks just don't print

This isn't the experience we want you to encounter while processing paychecks, @pam41.

Let me make it up by explaining and providing some ways to fix this.   

When you encounter issues when trying to print paychecks, it can be due to a printing alignment, browser, or software issues.

With this, we can perform some printing troubleshooting steps. 

Firstly, we can print or reprint paychecks in QuickBooks-compatible vouchers. Then, fix the printing alignment for QuickBooks-compatible checks.

Moreover, if you have multiple printers in your network, you have to check if the printer you want to use is set as the default printer. 

You can either choose: 

• Choose a default printer on the Mac
• Set a default printer on Windows

Furthermore, here's an article that you can browse through for you to be able to learn how to enter your employee’s year-to-date paycheck info: Add pay history to QuickBooks Online Payroll

Don't hesitate to let us know if you still need further assistance managing paychecks. We're always here 24/7 to assist you. Stay safe there.