When I write a check and put in the name, a "print as:" comes in above the pay to the order of window and has the wrong info in it, so the check prints wrong. How to fix

Let's get your checks printed correctly, @richters1.

First, we need to make sure to update QuickBooks Desktop to the latest release.

Now, we need to run the QuickBooks PDF and Print Repair Tool. This will help solve issues with the printing alignment. Try printing a check after the repair tool has completed its process. Here's an article that goes into detail about the check alignment: Check alignment QuickBooks Desktop.

Feel free to post again if there's anything else I can help with. Thanks for reaching out, have a good week!

Joshua, I hope the R stands for Robot.  Your answer casts doubt on your ability to discern the question and provide a relevant solution.  Thank you, BRC, for providing helpful information as I had the same problem.

Al, I second that emotion. BRC is right. The ten-second fix is in Edit Vendor/Payment Settings.

Your response was unhelpful and created additional frustration for me rather than helping me solve my issue. I have noticed a pattern of folks that are part of the QuickBooks Team giving minimal effort in responding to these forum questions, and it is doubtful that you guys are actually reading the questions before offering a generic canned response.

I too am having that issue.

That response from QB had absolutely nothing to do with the inquiry; neither were the other suggestions helpful.

Previously "print as" was an option for customer information.  It is no longer there neither can be referenced in the help.  I need to change the print as for a customer, not a vendor, not an other.

Thank you.

Let's make sure that you'll still be able to see the Print as an option in QuickBooks Desktop, Donna Dee.

You can try creating a new customer with the same information. To do this, follow the steps below.

1. On the QuickBooks Home Page, click Customers.
2. On the QuickBooks menu bar, choose Customers.
3. In the Customer Center toolbar, click New Customer & Job. The New Customer window opens.

4. In the Customer Name field, type a unique name for this customer.

5. Click OK.
   
   

Once done, you can merge your new customer to the old one. Here's how:

1. Right-click the name of the customer that you would like to merge, then select Edit Customer.
2. Replace the customer name with the one you took note of or copied, then select OK.
3. A prompt will appear, select Yes to proceed with the merge.
   
   

Then, check if you're already seeing the Print as when printing the check. You can also read this article for more information: Merge List Entries in QuickBooks Desktop.

For your reference, you can save this guide just in case you need to run sales or customer-related reports: Customize customer, job, and sales reports in QuickBooks Desktop.

Let us know if you need further assistance in printing your check for your customer. We're always right here to help you anytime.

I hope you resolved this by now but if not. I was having this problem and found that once you pull up your vendor go to the edit vendor page check that all the address information is correct then go to the payment settings tab and you can change the print as name at this spot.

Dang it was right there all along! Thanks for that answer, I'd been scratching my head on this one for weeks.

I have same problem and above fix does not work

Good afternoon, @Dtvaldoblue. 

Thanks for joining in on this thread. Let me point you in the right direction to get this problem handled. 

If none of the options worked from above, I suggest contacting our Customer Support Team for further assistance. Here's how: 

1. Go to the Help menu. 
2. Select the QuickBooks Desktop Help option. 
3. Press the Contact Us hyperlink. 
4. Enter your question and hit Let's talk. 
5. Scroll down and choose to Get a callback. 

It's that easy! 

Let me know how the phone call goes. I want to ensure that you're taken care of today. Have a splendid day! 

We have 3 different accounts with one company and my problem is that I have extra info in the "VENDOR NAME" cell to distinguish them (e.g. bldg#).

In the past I have done this and then under "PRINT NAME ON CHECK AS" I use only the official name, but it now prints the detailed name on the check.

Why have the "PRINT NAME ON CHECK AS" if QB is going to pull the "VENDOR NAME" anyway?

Let's fix the error you're having to print your checks, @AccountingAtEvergreen.

There may be some minor data issues with your company file that's why you're having some issues when printing your checks. Try running the Rebuild and Verify Utility tool to fix possible data damage on your company file.

Please follow the steps below:

1. Open your company file again.
2. Go to the File menu, then select Utilities and choose Rebuild Data.
3. Click OK in the QuickBooks Information window.
4. Wait until the repair is done. Then, click OK.
5. Then, go back to the File menu and select Utilities and choose Verify Data.
6. Click OK if QuickBooks doesn't find any problems. Or Rebuild Now if it finds issues with your company file.

If you still get the same issue, let's try running the QuickBooks File Doctor to fix common issues. 

1. Open your QuickBooks Tool Hub.
2. Select Company File Issues.
3. Click Quick Fix my File.
4. Choose OK when it completes and launch your QuickBooks.

I'm adding this article for more troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

You can read through this article: Create, modify, and print checks on how to delete, void, and memorize a check as well as troubleshooting to resolve common issues.

Here's also an article that can guide you with printing checks one at a time or several at a time: Print checks one at a time or in a batch.

I'm always here if you need further help with your checks or other transactions. Let me know in the Reply section below. Have a wonderful day!

This is not a solution. It does this for a customer and an employee. Please give a fix for that. There is nothing about "print as" in either employee or other name record. Thank you.

We appreciate you for joining the thread, @jirina. I want to share some information about QuickBooks Desktop's Print as function.

Currently, the ability to enter a Print as name is only available for vendors. Simply enter a name in the PRINT NAME ON CHECK AS box from the vendor Payment Settings. This is how the name of the vendor will show up on checks. 

Let me walk you through how:

1. Open the Vendors menu and select the Vendor Center.
2. Click on the Pencil icon on the Vendor Information page.
3. Go to the Payment Settings tab.
4. In the PRINT NAME ON CHECK AS box, enter the name how you want your vendor's name to show.
5. Once done, click on OK.

See this image for reference:

For more details on how to manage checks, check these out.

• Create, modify, and print checks
• Create an automatic recurring payment (check) to a vendor

Please let me know if this goes so we can help you further with checks, printing, or QuickBooks. Keep safe always!

Thanks - but it was happening for a customer not a vendor. I do not know what happened, but the erroneous "print as" went away. All I did was import another iff file for the same pay period, and all of a sudden all the checks for that employee were right. Mystery. 

Cheers,

Jirina

COPY PASTA!